Benefits Assessment Officer

Morgan Hunt UK Limited; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment firm is seeking a Benefits Assessment Officer in South East London. This permanent position offers hybrid working flexibility. Responsibilities include assessing Housing Benefit claims, managing customer inquiries, and using the Academy Revenues and Benefits processing system. Candidates should have relevant experience, strong communication skills, and the ability to handle Universal Credit cases. This role is ideal for those seeking to contribute to public sector operations.

Qualifications

• Proficiency in using the Academy Revenues and Benefits system.
• Experience with Universal Credit cases and Housing Benefit assessments.
• Strong communication skills for liaising with external organizations.

Responsibilities

• Use the Academy revenue processing system expertly.
• Assess and process various Housing Benefit and Council Tax claims.
• Respond to requests from external organizations.

Skills

Proficient use of Academy (Capita) Revenues and Benefits processing system

Assessing Housing Benefit claims

Managing inbound customer queries

Job description

Are you a Benefits Assessment Officer looking for work in South East London?

Morgan Hunt's Public Sector and Government client based in South East London is looking to recruit a Benefits Assessment Officer to join their team on a permanent, full-time basis. This role offers hybrid working for greater flexibility.

Ideally, the successful candidate will have the ability to:

Responsibilities

• Proficiently use the Academy (Capita) Revenues and Benefits processing system
• Assess all types of Housing Benefit and Council Tax Support/Reduction claims for all tenure types
• Process new claims and changes in circumstances
• Deal with Universal Credit cases
• Respond to Freedom of Information and Subject Access Requests
• Liaise with external organisations including Landlords, Employers and the Department for Work and Pensions
• Maintain the Supported Exempt Accommodation register
• Handle inbound customer queries

If you're looking to work from home for a Public Sector and Government client based in South East London, and feel you meet the essential criteria outlined above to be a Benefits Assessment Officer, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.