Behaviour Support Assistant

Protocol Education Ltd; Gateshead; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading educational services provider in Gateshead seeks a Behaviour Support Assistant to provide guidance and support to pupils with social and emotional needs. You’ll play a vital role in helping students manage their emotions and re-engage with learning. Ideal candidates are calm under pressure, good communicators, and team players who genuinely want to help students feel understood. This role can make a real difference in a child's life.

Benefits

Weekly PAYE pay, with no umbrella deductions

Free access to CPD training

A dedicated consultant for support

Opportunities across SEND schools

Friendly registration process

Referral rewards

Qualifications

• Experience in SEMH, youth work, mentoring, coaching or care is helpful but not essential.
• Ability to build rapport quickly with young people.
• Team-focused and reliable.

Responsibilities

• Support pupils with social, emotional and behavioural needs.
• Offer guidance when emotions run high.
• Help pupils re-engage with learning.
• Build trusting relationships through empathy and communication.
• Encourage resilience and positive behaviour choices.

Skills

Calm under pressure

Problem-solving

Good communication

Positivity

Empathy

Job description

Are you the kind of person who stays calm when everything else feels a bit chaotic? A specialist school in Gateshead is looking for a Behaviour Support Assistant who can offer steady guidance, patient communication and a reassuring presence to pupils who find school life challenging.

You’ll play a key role in helping students manage emotions, rebuild confidence and feel safe enough to learn at their own pace.

What you’ll be doing

• Supporting pupils with social, emotional and behavioural needs across the school day
• Offering calm, structured guidance when emotions run high or routines feel overwhelming
• Helping pupils re-engage with learning after difficult moments
• Building trusting relationships through consistency, empathy and clear communication
• Working closely with teachers, pastoral teams and behaviour leads to deliver joined‑up support
• Encouraging resilience, small wins and positive behaviour choices

Who we’d love to hear from

• Someone who responds calmly under pressure and enjoys problem‑solving
• Experience in SEMH, youth work, mentoring, coaching or care is helpful but not essential
• A good communicator who builds rapport quickly with young people
• A team‑focused person who brings positivity, patience and reliability
• Someone who genuinely wants to help pupils feel understood and supported

Why choose Protocol Education?

• Weekly PAYE pay, with no umbrella deductions
• Free access to CPD training, including behaviour support, SEMH and de‑escalation modules
• A dedicated consultant who listens and matches you to the right environment
• Opportunities across SEND schools, alternative provisions and specialist settings
• A simple, friendly registration process
• Referral rewards when you recommend great people

If you’re ready to make a real impact in a school where behaviour support changes lives, we’d love to hear from you. Send your CV across!

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.