Beauty Studio Manager

SUPERDRUG; Leicester; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking a dynamic Beauty Studio Manager to lead a talented team in a vibrant salon environment. This role involves managing salon operations while providing a range of beauty services, from hairdressing to brow and lash treatments. You will be responsible for ensuring customer satisfaction, team management, and promoting the Beauty Studio zone. With a competitive salary and numerous perks, including professional training and a supportive work culture, this is an exciting opportunity for a passionate individual looking to make a significant impact in the beauty industry.

Benefits

28 days holiday

Bonus potential of up to 25%

30% discount at Superdrug

Complimentary hair & nail treatments

Professional in-house training

Attendance at annual Beauty Studio conference

Enhanced maternity and paternity leave

Company sick pay

Support for pregnancy loss

Qualifications

• Minimum NVQ Level 3 in hairdressing required.
• Experience in managing a team and salon operations.

Responsibilities

• Lead the team and manage salon operations as a Senior Stylist.
• Ensure excellent customer service and handle queries and complaints.

Skills

Outstanding communication skills

Management experience

Hairdressing background

Education

NVQ Level 3 in Hairdressing

NVQ Level 4 in Hairdressing

Job description

Job Title: Beauty Studio Manager (Ideally with Senior Stylist Experience) 12 MTH Maternity Leave Cover

Location: Fosse Park, Leicester

Hours: 39 hours per week

Salary: £34,500 per annum

About You

• NVQ level 3 minimum, ideally up to NVQ level 4 in hairdressing
• Outstanding communication skills and previous management experience
• Established background in hairdressing

The Role

• Lead the team and manage salon operations while working as a Senior Stylist
• Provide a range of services including brow and lash treatments, manicures, pedicures, lash extensions, spray tanning, and full hair salon and barbering services
• Manage the studio team to deliver excellent customer service
• Handle team management tasks such as performance reviews, rotas, and training for approximately 15 stylists, barbers, and beauty therapists
• Ensure customers are welcomed and leave satisfied, professionally handling queries and complaints
• Encourage upselling within the Superdrug store and promote the Beauty Studio zone
• Take ownership of stock ordering and management
• Lead by example to ensure the best consultations and advice, especially during colour services

Beauty Studio at Superdrug

We operate 9 fully functioning Hair & Beauty Salons with plans for expansion, offering treatments from hair and barbering to brows, nails, and lashes. We partner with brands such as Orly, Studex, Lash Perfect, Eyelash Emporium, and Schwarzkopf.

What's in it for you?

Our success is driven by our people. We value personality, have fun, and work hard to deliver the Superdrug feeling! In return, we offer:

• A competitive salary
• 28 days holiday
• Bonus potential of up to 25% of salary
• Up to 30% discount at Superdrug for you and a nominated friend, plus complimentary hair & nail treatments
• Participation in competitions with prizes like photoshoot attendance, ORLY hampers, Love2Shop vouchers, and team nights out
• Professional in-house training with brand partners
• Attendance at our annual Beauty Studio conference
• Enhanced maternity, paternity, shared parental, and adoption leave, company sick pay, and support for pregnancy loss