Beauty Advisor - Space NK - Seasonal role 22.5hours

Battersea Academy for Skills & Employment (BASE); London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading educational organization in London is seeking a passionate Beauty Advisor to enhance customer experience and drive sales. The ideal candidate will deliver exceptional service, achieve KPIs, and collaborate with the team. A positive attitude and strong product knowledge are crucial for success in this role.

Qualifications

• Ability to deliver a 'customer first' experience.
• Strong communication skills essential.
• Passionate about beauty and products.

Responsibilities

• Achieve sales targets and KPIs.
• Deliver exceptional customer experiences.
• Communicate effectively with team and partners.

Skills

Customer service

Product knowledge

Communication skills

Team collaboration

Job description

Overview

Main Purpose of the Role:

The Beauty Advisor's main responsibility is to achieve sales and KPl's target, through a customer fist approach. With passion and enthusiasm, they are an ambassador for the brand.

They must aim to deliver:

Responsibilities

• Customer First
  • KPl's Delivers a 'customer first' experience exceeding customer expectations
  • Delivers unbiased customer advice through exceptional product knowledge
  • Work as one team to ensure a 'customer first' experience is delivered consistently
• Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
• Exceeds the company acquisition target for N.dulge
• Follows all stock handling policies to ensure stock accuracy and minimise stock loss
• Communication
  • Communicates clearly and concisely with their store team
  • Confidently communicates with external business partners, store visitors
• Team
  • Fully embraces the team effort and takes pride in achieving a common goal
  • Open and supportive of other ideas and opinions creating an inclusive, welcoming and approachable store environment
• Store Operations
  • Understands and adheres to all Company loss prevention practices

Qualities

• Ability to deliver a 'customer first' experience
• Ability to understand store targets and KPl's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexibility to meet rapidly changing priorities and deadlines
• Ability to follow direction
• Positive attitude
• Passionate about beauty
• Ability to use own initiative