Bartender

Yorkshire; Harrogate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality group in Harrogate is seeking enthusiastic Front of House Team members. In this role, you will greet guests, take orders, and serve delicious meals in a warm and friendly environment. Your positive attitude and passion for customer service will create memorable experiences for visitors. Join a vibrant team where every day brings new interactions and opportunities to enhance guest satisfaction. Competitive benefits and a supportive culture await you.

Benefits

Extra paid holiday for birthdays

Lead-Inn development program

Paid breaks

50% off food at Inns

Stay at Inns for £1 in January-March

1/3 off room bookings all year

Spontaneous £50 off same day bookings

15% off bed and breakfast for loved ones

24/7 confidential support

Tips through Tronc

Give-inn back scheme participation

Qualifications

• Thrives in a fast-paced environment.
• Passion for hospitality and customer service.
• Professionalism and enthusiasm in guest interactions.

Responsibilities

• Greet guests and create a welcoming atmosphere.
• Take orders and serve dishes from the kitchen.
• Recommend drinks and ensure customer satisfaction.

Skills

Customer service

Positive attitude

Attentiveness

Job description

What makes the perfect pub?

It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group

The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead‑Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give‑inn back scheme
• Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.

The Harrogate Inn

Set on famous Parliament Hill, The Harrogate Inn, formally known as The St George Hotel, offers an ideal location surrounded by Yorkshire's finest treasures. Just steps away, you'll find the charming Betty's Tea Rooms, the historic Royal Hall, and the Turkish Baths. Experience the perfect balance of elegance and convenience in the heart of Harrogate.

Front of House Team

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor. Whether you are greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere that guests love to visit, and our team loves to work.

If you thrive in a fast‑paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…

This role allowed Megan to explore a new location. Watch Megan's video to learn more about our front‑of‑house roles. https : / / careers.inncollectiongroup.com / join-inn

Age‑related pay rates apply for Under 21s.