Barista

Origin Coffee Ltd; West of England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading speciality coffee brand in the West of England is seeking a passionate Barista to deliver exceptional coffee experiences and engage customers. You will prepare high-quality coffee, maintain operational excellence, and act as an ambassador for the brand. Ideal candidates have experience in coffee or hospitality, strong communication skills, and a passion for customer service.

Qualifications

• Experience in a coffee or hospitality setting.
• Ability to engage and educate customers.
• Comfortable operating coffee equipment.

Responsibilities

• Prepare and serve high-quality coffee.
• Engage with customers and provide recommendations.
• Maintain cleanliness and efficiency of workspace.

Skills

Coffee preparation techniques

Strong communication

Customer service skills

Multi-tasking

Attention to detail

Job description

Purpose of the Role

As a Barista at Origin, you will be responsible for delivering an exceptional coffee experience, upholding our quality standards, and creating meaningful customer interactions. Your role is integral to ensuring every cup of coffee reflects our commitment to provenance, seasonality, and transparency.

As a key member of the retail team, you will:

• Deliver outstanding coffee and service, ensuring every customer leaves with a memorable experience.
• Maintain consistency in coffee quality, adhering to Origin’s high standards and recipes.
• Engage with customers to share knowledge, inspire appreciation for speciality coffee, and enhance brand loyalty.
• Support the retail team in achieving operational excellence and driving performance.

This is an opportunity for a passionate coffee professional to refine their skills, contribute to a dynamic team, and be part of a company shaping the future of speciality coffee.

What You’ll Do

Coffee & Customer Experience

• Prepare and serve high-quality coffee, ensuring consistency in flavour, presentation, and service.
• Follow Origin’s brewing recipes and techniques to maintain excellence in every cup.
• Engage with customers to educate and inspire appreciation for speciality coffee.
• Provide personalised recommendations and support customers in their coffee journey.

Operational Excellence

• Maintain a clean, organised, and efficient workspace, ensuring seamless daily operations.
• Support stock management and ensure all products are well presented and available.
• Uphold all health and safety, food safety, and hygiene standards to provide a safe and welcoming environment.

Brand Representation & Collaboration

• Act as an ambassador for Origin’s values, ethos, and commitment to sustainability.
• Contribute to store aesthetics, ensuring retail displays reflect the brand identity.
• Participate in events, activations, and home enthusiast courses to deepen customer engagement and community presence.
• Performance & Continuous Improvement
• Seek opportunities to develop your skills, embracing training and feedback.
• Collaborate with the retail team to drive efficiencies, improve workflows, and enhance customer experience.
• Stay updated on industry trends, coffee innovations, and best practices to continuously refine your expertise.

About You

Values & Mindset

• Passionate about coffee, hospitality, and delivering world-class customer experiences.
• A natural storyteller, engaging customers with knowledge and enthusiasm.
• Collaborative and adaptable, thriving in a fast-paced and dynamic environment.
• Detail-oriented, ensuring precision in coffee preparation and service.
• Solutions-focused and proactive in problem-solving and continuous learning.

Skills & Experience

• Experience in a coffee or hospitality setting, with a strong understanding of coffee preparation techniques.
• Strong communication and customer service skills, able to engage and educate customers.
• Ability to manage workflow efficiently, multitasking while maintaining quality and composure.
• Comfortable operating coffee equipment and troubleshooting minor technical issues.
• Open to learning and development, seeking ways to enhance skills and performance.

Why Join Origin?

Be part of a leading speciality coffee brand, working alongside a passionate team committed to quality, innovation, and impact. Elevate your coffee skills, contribute to a culture of excellence, and make a meaningful impact in the coffee community.

Everyone is Welcome at Origin

We believe that different perspectives make life richer and more inspiring. At Origin, we welcome everyone with open arms—regardless of race, colour, age, gender, sexual orientation, nationality, disability, parental status, or age. Even if your skills or experience don’t perfectly match a specific role, we still encourage you to apply. Your unique experience could be exactly what we’re looking for.