Barista

Chartwells Independent; Burton upon Trent; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering company in England is seeking a driven Barista to craft exquisite drinks and deliver exceptional service. In this full-time position, you will engage with customers and be pivotal in creating a positive experience. You will also benefit from comprehensive training, a great wellbeing strategy, and opportunities for personal development. The ideal candidate will demonstrate outstanding communication skills, prior customer service experience, and the ability to work efficiently under pressure.

Benefits

Operational training and development

Life assurance scheme

Personal development opportunities

Access to Employee Assistance Programme

Regular social events

Holiday purchase scheme

High street discount vouchers

Free meals

Free on-site gym

Onsite free car parking

Qualifications

• Previous experience in customer service is essential.
• Hands-on experience with brewing equipment is preferred.
• Exceptional timekeeping and reliability are required.

Responsibilities

• Prepare perfectly blended drinks and serve high-quality food.
• Maintain cleanliness in the bar area.
• Process payments accurately.
• Be an enthusiastic team player and excellent communicator.
• Represent the brand positively.

Skills

Communication skills

Customer service experience

Ability to work under pressure

Initiative

Experience with brewing equipment

Job description

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for CH&CO on a full time basis, contracted to 37.5 hours per week. As a Barista, you will use your skills to deliver first‑class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals
• Free on-site gym
• Onsite free car parking

Here's an idea of what your shift pattern will be:

• Mon: Full‑time (Days)
• Tues: Full‑time (Days)
• Weds: Full‑time (Days)
• Thurs: Full‑time (Days)
• Fri: Full‑time (Days)
• Sat:
• Sun:

Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing perfectly blended drinks and serving high‑quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Barista will:

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands‑on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Job Reference: com/2212/48144001/52782365/BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!