Barista

Compass Group UK and Ireland Ltd; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering services provider in Northern Ireland is seeking a skilled Barista to deliver exceptional customer service. The ideal candidate will have a minimum of 2 years' experience, excellent communication skills, and a strong background in customer service and retail environments. This role requires adherence to health and safety regulations while maximizing sales through product knowledge and upselling. Closing date for applications is 21 Nov 2025.

Qualifications

• Experience of at least 2 years in a barista role.
• Ability to communicate effectively with a diverse audience.
• Strong customer service skills are essential.

Responsibilities

• Provide the highest level of customer service in a coffee environment.
• Ensure health and safety regulations are adhered to.
• Maximize sales through promotional activity and product knowledge.

Skills

Good verbal communication skills

Experience in customer service environment

Barista Skills & experience

Experience of working in a pure retail environment

Experience of working in environments involving high levels of customer care

NVQ Level 2 or equivalent in Retail Skills or Customer Service

Job description

Compass Group are delighted to partner with Ulster University to provide catering and hospitality services to its students, staff and visitors on campus.

Responsibilities

• To provide the highest level of customer service to clients and customers in a coffee service environment, whilst ensuring maximum sales are achieved through promotional activity, product knowledge and upselling at every opportunity.
• Adhere to health and safety regulations.

Skills and Qualifications

• Good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area.
• Experience in customer service environment
• Barista Skills & experience of minimum 2 years
• Experience of working in a pure retail environment
• Experience of working in environments involving high levels of customer care
• NVQ Level 2 or equivalent in Retail Skills or Customer Service

Area: Derry or Londonderry
Closing date: 21 Nov 2025