Bar Team Leader: Customer Experience & Shift Ops

Greene King; Stevenage; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hospitality company is seeking a dedicated Team Leader in Stevenage. In this role, you will lead by example, ensuring your team delivers exceptional service to every customer. Your responsibilities include overseeing shifts, maintaining high safety standards, and acting as a deputy in management's absence. The company offers great perks including employee discounts, career development opportunities, and a supportive work environment. This position is full-time and requires a positive, adaptable approach.

Benefits

33% discount for employees and 15% for friends

50% discount at Greene King Inns

Free employee assistance program

Wagestream access to earned wages

Referral bonus up to £1500

Retail discounts up to 30%

Qualifications

• Ability to provide exceptional customer experiences.
• Strong attention to detail ensuring quality service.
• Positive attitude and ability to adapt during busy shifts.

Responsibilities

• Lead the team ensuring smooth shift operations.
• Deputise for management and resolve arising issues.
• Maintain safety, cleanliness, and legal standards at the bar.

Skills

Attention to detail

Customer service

Team player

Adaptability

Job description

A renowned hospitality company is seeking a dedicated Team Leader in Stevenage. In this role, you will lead by example, ensuring your team delivers exceptional service to every customer. Your responsibilities include overseeing shifts, maintaining high safety standards, and acting as a deputy in management's absence. The company offers great perks including employee discounts, career development opportunities, and a supportive work environment. This position is full-time and requires a positive, adaptable approach.