Bar and Waiting Team

Lounge Underwear Ltd.; Tenby; On-site; GBP 20,000 - 25,000; Full time

Job summary

A popular hospitality brand in the United Kingdom is seeking a Front of House Team Member who is passionate about hospitality and customer service. You will create a welcoming atmosphere for all guests, adapting your approach to meet diverse needs. Offering a supportive work environment, tips sharing, paid breaks, and discounts, this role provides a great opportunity for personal development and career growth in a growing company.

Benefits

Tips shared across team

Paid breaks

Staff food on every shift

50% off food and drinks

28 days holiday pro rata

Incentives like trips

Christmas and Boxing Day off

Company pension scheme

Long service awards

Qualifications

• Natural talent and passion for hospitality.
• Ability to adapt style based on customer needs.
• Driven to overcome challenges with limited supervision.

Responsibilities

• Make customers feel welcome and comfortable.
• Work with management to ensure customer satisfaction.
• Deliver great service through 14 shifts.

Skills

Communication skills

Customer service

Self-motivated

Energy and personality

Job description

Qualities

• Bags of energy, your own personality - and we can teach you the rest!
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good communication skills with the ability to build rapport and trust.
• Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.

Lounges are pretty special places, and what makes them so special are the brilliant people who run them – and you’ll be one of them. As a Front of House Team Member, you’re a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there’s someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You’ll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business