Bank Support Worker

CJP Outreach Services; Weston-super-Mare; On-site; GBP 22,000 - 30,000; Full time

Job summary

A community care organization in Weston-super-Mare is seeking a dedicated support worker to provide person-centred care for individuals with mental health needs. The ideal candidate will have experience in supporting individuals with conditions such as Psychosis and Bipolar disorder, and will be responsible for implementing Positive Behaviour Support strategies. This role requires working in a dynamic team and engaging with clients in social and community activities.

Benefits

Employee wellbeing scheme

Employee Discount Scheme

Career development opportunities

Fully paid DBS

Refer a Friend Scheme

Qualifications

• Experience in supporting people with mental health needs.
• Background in community-based settings, such as supported living or residential care.
• Ability to work a 24/7 rotational shift pattern.

Responsibilities

• Provide person-centred support for the client.
• Help identify triggers related to mental health decline.
• Implement PBS strategies.
• Assist in developing essential life skills.
• Support with medical appointments and medication management.
• Facilitate community engagement.

Skills

Support for individuals with Psychosis

Positive Behaviour Support (PBS)

Person-centred support

Communication skills

Empathy

Job description

Highlights From Our Outstanding CQC Rating September 2025

⭐Safe: Open, honest, and learning-driven safety culture.

⭐Caring: Compassionate staff who go above and beyond.

⭐Responsive: Tailored support centred around each person’s choices.

⭐Effective: Multi-disciplinary teamwork and life-enhancing outcomes.

⭐Well-led: Strong values, supportive leaders, outstanding oversight.

Location: Weston Super Mare

• Full clean Driving Licence essential for this role

We provide support on a 24/7 basis with a staffing ratio of 2:1 support. You will be expected to support on a rotational basis working 12‑hour shifts. This will include every other weekend and will include sleep‑in duties.

For this position it is essential that you have a background in supporting people with Psychosis, Bipolar disorder, and Autism.

Ideally your experience will be in community base settings, such as supported living and/or residential care. Knowledge of Positive Behaviour Support (PBS) would be an advantage.

You will play a pivotal role in providing person‑centred support for a sweet‑natured, captivating and humorous gentleman. He is supported on a 2:1 basis in his own home. The person has a love for crazy golf, amusement arcades, board games, strolls on the beach, playing pool and visiting the pub. You should be fun, upbeat and have a naturally bubbly personality. You will also need to be calm, relaxed and resilient.

You will be part of a dynamic and resilient team that values diversity, promotes inclusion, and fosters a supportive environment.

Responsibilities

• Providing person‑centred support.
• Working with the person to help identify potential triggers which may lead to signs of mental health decline and behaviours of concern.
• Implementing Positive Behaviour Support (PBS) strategies to improve quality of life and reduce behaviours of concern.
• Collaborating with the person to create and implement tailored support plans.
• Assisting the person to develop essential life skills such as cooking, personal hygiene, budgeting, and household management.
• Supporting with medication, medical appointments, and maintaining good quality health and well‑being.
• Supporting with community activities and enable the person to engage in social events, access local services, and build meaningful relationships.
• Maintaining accurate and comprehensive care records, documenting progress, incidents, and outcomes as required.
• Working closely with your colleagues, the family, external professionals, and other agencies to ensure holistic care for the person.

Benefits / Package

• Employee wellbeing scheme (including free face‑to‑face counselling, helplines and online support)
• Employee Discount Scheme – Discounts on everyday items including shopping and fuel
• L.O.V.E (Living our Values Every day) – rewards and recognition scheme
• Random Surprise Gifts of Kindness throughout the year!
• In The Loop – Our Company Community App linking our teams and sharing experience
• Company training programme and further career development opportunities
• Fully paid DBS
• Refer a Friend Scheme

If you are ready to contribute to a supportive and dynamic team and make a difference in the lives of those we care for, we invite you to apply for this rewarding opportunity.

Please contact our friendly recruitment team on 01484 629935 if you would like to know more about this position.

CJP Outreach Services – Outstanding Care And Support You Can Trust