Bank Senior Catering Assistant

Midlands Partnership NHS Foundation Trust; Shrewsbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare organization located in Shrewsbury is searching for an individual to handle food service duties. Responsibilities include preparing and delivering food orders, maintaining hygiene standards, and assisting with stock control. Candidates must have knowledge of food hygiene and safety practices. This role requires strong communication and teamwork skills, along with the flexibility to assist in training other staff members. Join us to contribute to a meaningful healthcare environment!

Benefits

Excellent NHS Pension scheme

Generous maternity, paternity and adoption leave

Flexible working options

Extensive Health and Wellbeing support

Free car parking

Free flu vaccinations

Support linked with Hardship Fund

Qualifications

• Understanding of catering, food hygiene, and HACCP procedures.
• Ability to perform physical tasks including lifting and moving supplies.
• Knowledge of food allergen procedures.

Responsibilities

• Prepare and deliver food orders to various departments.
• Maintain kitchen cleanliness and food safety standards.
• Assist in training new employees as needed.

Skills

Food hygiene

Attention to detail

Communication skills

Teamwork

Tools

Catering equipment

Dishwashing machine

Job description

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application. The post holder is expected to have a clear understanding and share the Mission, Values and Behaviours of the Trust which defines our culture. All staff are required to promote and adhere to these.

Responsibilities

• Prepare food orders ready to order from supplier
• Maintain stock control ensuring regular stock checks and rotation is carried out
• Unload, check and sign for incoming goods against official paperwork, process and file standard order forms and advice notes
• Deliver, issue and collect orders, food and supplies to/from wards and departments
• Deal with enquiries/requests both internally and externally
• Pack and check food orders for ward
• Maintain and keep up to date records in relation to duties and stock
• Ensure the delivery area is kept clean and tidy at all times
• Concentration required when operating lifting machinery and when checking goods orders

Food Control

• Receive and document the receipt of food deliveries – ensuring that good food hygiene practices and procedures are followed, e.g. recording of temperatures
• Record temperatures for refrigerators and freezers
• Undertake audits relevant to role

Kitchen Duties

• Account for materials used and to account for the return of equipment borrowed
• Remove waste from the kitchen area
• Wash up and operate the dishwashing machine as required
• Prepare the food service areas at the beginning of the day and clear down areas after food service
• Maintain high levels of cleanliness and hygiene in the kitchen, food preparation areas and bistro areas

Food Service

• Serve meals to service users/customers and staff in line with current procedures; this may include portion control and charging correct prices for items
• Stock and clean vendors as required
• Transport food stuffs around the site as required
• Take payment for food if applicable – e.g. public restaurants
• Ensure that dining areas/restaurants/wards are set, prepared and clean ready for the beginning of food service
• Assist in the service and presentation of food in the dining areas and patient service as required
• Exercise good portion control

Policies and Procedures

• Knowledge of catering, food hygiene, HACCP and food allergen procedures as required (in line with job role)
• Report items of foodstuff considered to be unsuitable for use to a senior hotel support worker or supervisor
• Ensure required documentation of completed temperature controls, patient numbers, waste forms, following all NHS policies
• Practice good food hygiene in regard to all aspects of the working of a catering department and include the maintenance of a good standard of personal hygiene

Other

• Assist the supervisor on a day to day basis
• Assist in the induction and training of other employees
• Comment on departmental policies and procedures
• Work in catering team, assisting with training and guidance as required
• Complete own timesheets
• Assist with quality assurance spot checks
• Ensure that, at the end of each day/week, all required records are up to date (e.g. water flushing, temperature charts, cleaning schedules) and forward to supervisor as required
• Respond to tasks that may arise in an emergency and during times of staff shortage
• Flexible working within a team
• Take personal duty of care for all equipment that is used on a day to day basis as part of the role
• Report any misuse of or faulty equipment to the appropriate person

Communication and Relationships

• Provide information and advice to new starters, apprentices, trainees, work colleagues, managers and contractors (in line with the level of role, training and experience)
• Demonstrate own activities and provide guidance to new starters
• Provide general non‑clinical advice, guidance or ancillary services directly to patients, clients, relatives or carers – communication may be oral, written or electronic
• Exposure to distressing or emotional circumstances is rare

Physical Demands of the Job

• The post holder will be required to use equipment essential to the role, e.g. catering trolleys
• Physical effort required for the role will be frequently moderate for several short periods during a shift
• Frequent concentration is required when cooking or using machinery
• Hazard exposure may occur during the working shift

Benefits

• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
• And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like‑minded people.