Bank Receptionist and Ancillary Roles

CARE CONCERN GROUP LIMITED; Canterbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading care home provider in Canterbury is seeking a Bank Receptionist to be the welcoming face of the care home. Responsibilities include greeting residents, managing calls, and supporting administrative tasks. This role offers £12.21 per hour with flexible shifts and a supportive environment. Ideal candidates will have excellent communication and interpersonal skills. Full training is provided, making this role suitable for those with varying experience levels.

Benefits

£12.21 per hour

Onsite Parking

Paid DBS

Uniform Provided

Qualifications

• Experience in a customer-facing role is an advantage but not essential.
• Ability to manage phone calls and front desk enquiries.
• Willingness to support administrative tasks.

Responsibilities

• Greet residents, visitors, and professionals warmly.
• Manage phone calls and front desk enquiries.
• Support administrative tasks and resident services.

Skills

Excellent communication skills

Interpersonal skills

Organization skills

Job description

Bank Receptionist and Ancillary Roles

Administration and Business Support - Lark View Care Home

Contract: Bank Salary: £12.21 Per Hour Shift Type: Days Contracted hours:

Our care home has stunning views from both sides looking onto beautiful Kent countryside, and provides a cosy and homely feel for up to 64 residents - We provide Nursing, Residential, Dementia & Respite Care.

As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!

What we offer:

• £12.21 per hour
• Contracted to Bank
• Onsite Parking
• Paid DBS
• Uniform Provided

What You’ll Do

• Greet residents, visitors, and professionals warmly
• Manage phone calls and front desk enquiries
• Support administrative tasks and resident services

Additional Ancillary Roles Available:

• Housekeepers – Help keep our home clean, fresh, and safe
• Laundry Assistants – Ensure residents have fresh and properly cared-for clothing
• Kitchen Assistants – Support the kitchen team in delivering nutritious meals
• Activities - Bring joy and engagement to our residents’ daily lives!

What We Offer:

• Flexible, bank shifts to suit your availability
• A friendly, supportive working environment
• Full training provided – experience welcome but not essential
• Opportunity to be part of a valued and respected care team

About us:
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.