Bank - Porter - BGH

NHS; Liverpool; On-site; GBP 20,000 - 25,000; Part time

Job summary

A major healthcare provider is seeking a Bank Porter to facilitate the movement of patients and equipment in Liverpool. The role requires excellent communication skills, adaptability to change, and the ability to deliver exceptional customer service. Applicants must hold an NVQ2 or equivalent and be physically fit to perform various duties, including transporting patients and delivering meals. This is a vital role for maintaining hospital operations and ensuring patient care is prioritized.

Responsibilities

• Transport of patients to wards and departments.
• Take specimens to laboratories.
• Collect soiled linen and rubbish from wards.
• Deliver meal trolleys to and from wards.

Skills

Good verbal and written communication skills

Good Customer Service Skills

Understanding for health and safety issues

Ability to work within a team and on your own

Ability to use tact and diplomacy in all situations

Able to react flexibly in changing circumstances

Basic computer skills

Education

NVQ2 or equivalent

Job description

Go back Liverpool University Hospitals NHS Foundation Trust

Bank - Porter - BGH

The closing date is 05 January 2026

The role of a Porter is instrumental to the smooth running of the Hospital, you will move patients, deliver patient meals and manage safe movement of other medical equipment. Porters should have the ability to work quickly and calmly in emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.

Main duties of the job

You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.

You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential.

In this role you will be required to provide a customer focused Porter service.

Successful applicants must have:

• Good verbal and written communication skills.
• Good Customer Service Skills.
• Understanding for health and safety issues.
• Ability to work within a team and on your own.
• Ability to use tact and diplomacy in all situations.
• Able to react flexibly in changing circumstances.
• Basic computer skills.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.

Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.

Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single-site maternity hospital each year.

The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

Job responsibilities

• Transport of patients to wards and departments including emergency bed and stretcher patients.
• Take specimens to laboratories.
• Take medical gases to and from wards to change flo meters.
• Collect soiled linen and rubbish from wards and departments.
• Collect clinical waste from wards and departments.
• Deliver meal trolleys to and from wards.
• Removal of bodies from wards and departments, putting bodies of view for relatives and assisting shift manager on BDIs and DOAs.
• Delivery of equipment to wards and departments.
• Attending fire response at the request of line manager.
• Delivery of drugs from wards and departments including controlled drugs.
• Any other designated duties as and when required by the portering management.

Qualifications

• NVQ2 or equivalent

Skills

• Good written and verbal skills

Knowledge

• An understanding of SOP's and policies relating to the area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Liverpool University Hospitals - Aintree