Bank Home Visiting HCA

NHS; Greater London; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading health service organization in Greater London is looking for a Bank Home Visiting Health Care Assistant (HCA) to provide assessments, advice, and referrals to house-bound patients. This position entails working independently in the community while collaborating with clinical support teams. Candidates should have NVQ in Health and Social Care, up-to-date certifications, and a valid driver's license with a vehicle for travel. The role offers a unique opportunity for significant personal growth and community health improvement.

Benefits

Flexible working hours

Competitive pay

Support from senior clinicians during induction

Qualifications

• Up-to-date Basic Life Support Certification in Adult and Paediatric.
• Experience delivering long-term health condition checks.
• Competent in venepuncture and cannulation.

Responsibilities

• Carry out patient checks and record findings on EMIS.
• Work independently in patient residences.
• Perform various health assessments for house-bound patients.

Skills

Basic Life Support Certification

Communication skills

Teamwork

Independence

Time management

Education

NVQ Health and social care

Tools

EMIS

Clinical equipment

Job description

Main duties of the job

Principal duties and responsibilities

• HCA Home Visit/ Long Term Conditions Protocol
• Working with the admin co‑ordinator, sending a PEM to the patient’s practice, highlighting any areas that need referrals, etc.
• Checking equipment/paperwork necessary for the home visit, ensuring all is returned to the base office and equipment used is replaced.
• Complete the checklist/sign in & out sheet.
• Carry out the required patient checks.
• Ensure all findings are recorded onto the patient’s record using EMIS.
• Ensure communication is made with the service phone before and after each home visit.
• Logging start and end mileage in mileage log.
• Return to the office and ensure any equipment used is replaced.

Observations and information to be gathered by HCA:

• Examination
• Height
• Weight
• BMI
• BP
• Pulse
• Pulse Rhythm
• Diabetic Foot check
• Peak flow (Asthma)
• Lifestyle – e.g., chair‑based exercise, garden activity, etc.
• Births, (if relevant to patient’s condition management)
• Urinalysis

About us

Greenwich Health is the GP Federation for the Greenwich Borough and has a not‑for‑profit ethos. We reinvest all our surplus into developing our staff, our organisation and supporting our GP Practices to be sustainable for the future. We are committed to providing quality care to our patients while building resilience for General Practice and delivering services and programmes to the Greenwich population. This role will be part of an exciting opportunity to work within the Greenwich community supporting patients with long‑term illnesses.

Job responsibilities

Job Summary.

• This is the perfect opportunity to be part of a diverse team providing assessment, advice, and referrals.
• As a Bank Home Visiting HCA you will be considered a key individual in executing Greenwich Health’s home‑visiting service on behalf of participating practices. Without you, the service will not function efficiently.
• You will be working independently out in the patient’s residence, but also collaborating with individuals offering clinical and logistical support. You will also have the induction support of being shadowed by a senior clinician for your first few sessions to ensure full comfort in the role.
• On your shift you will be expected to work independently, using your own initiative. You will perform foot checks, phlebotomy, height and weight measurements, peak flow and a range of other tasks for house‑bound patients.
• This is a genuine opportunity to be a part of something new and exciting in South‑East London, with a real opportunity for personal growth and to support house‑bound patients in your area. The service will run 1–2 days a week, which is the frequency at which shifts will be available.
• Security and safeguarding measures will be in place, such as a GPS tracking alarm to carry, as well as regular communication with a coordinator to share any concerns. A lone worker policy is also in place.
• Employees over the age of 25 will be able to use the Greenwich Health car to travel between sites. For those under 25, mileage will be covered by the company for using your own vehicle.

Candidates will be required to:

• Have up‑to‑date Basic Life Support Certification in Adult and Paediatric
• Have up to date Mandatory Statutory Training
• Be a team player, able to follow instruction and guidance from clinical seniors
• Demonstrate the Organisational values
• Work well under pressure
• Work independently and make decisions
• Travel to different sites throughout the day

Communication and Relationship Skills

• Demonstrate excellent communication skills when collaborating with clinical and administrative team members as well as external partners, particularly our practices.
• Able to identify and take into consideration barriers to understanding and employ appropriate methods to ensure effective communication, particularly where barriers are clinical in nature.
• Provide emotional support to patients and carers.
• Be aware of the procedures to follow if concerned regarding the protection of children.
• Ensure compliance with policies, procedures and clinical guidelines for self and others.
• Hold good relationship‑building skills to develop strong relationships with key individuals within practices and the local healthcare system.

Analytical and Judgmental Skills

• Implement care plans as prescribed.
• Be responsible for monitoring health, safety and security of self and others and promote best practice in the clinical environment.
• Take part in activities to counter these to ensure the delivery of safe and effective care.
• Ensure that high standards of care are given, maintained and act when standards are not being met.

Planning and Organisational Skills

• Plan, organise and prioritise own daily workload.
• Recognise, prevent, and diffuse potential areas of conflict and, where required, take a key role in the management of the outcome.
• Exercise good personal time management and punctuality.
• Work alongside the home visit coordinator to travel pre‑organised routes between patient residencies.

Physical Skills

• Demonstrate competence in the use of all clinical equipment used in the overall care of patients within the scope of service.
• Demonstrate competence in diagnostic skills such as venepuncture/cannulation.
• Demonstrate clinical treatment skills such as Plaster of Paris and Dressings.
• Have competent computer/keyboard skills including ability to utilise software programmes required to provide the service.
• Establish effective communication with patients and carers / relatives.
• Ensure that appropriate action is taken to protect vulnerable patients and that they can access/receive the appropriate care.
• Promote people’s equality, diversity, and rights.
• Identify clinical issues and incidents within the service that reduce the quality of care, bringing any issues to the attention of the management team.
• Take part in activities to counter these to ensure the delivery of safe and effective care.
• The postholder is responsible for always ensuring the safety of patients and promoting a safety culture through the effective management of risk.

Responsibilities for Policy and Service Development

Act as an ambassador and role model for Greenwich Health.

Responsibilities for Finance

Ensure all clinical equipment used are well maintained and cleansed as required.

Responsibilities for HR

• Act always in accordance with professional code of conduct and guiding documents, Health Care Standards.
• Adhere to Company Policy & Procedure.
• Attend all mandatory training relevant for the post.

Responsibility for Information Resources

• Maintain confidential and comprehensive patient records.
• Participate in collection of patient satisfaction surveys for the service as required.

Research and Development

Support the clinical lead in ensuring the clinical environment is conducive to effective learning.

Person Specification

Education and Qualifications

• NVQ Health and social care

Knowledge, Training and Experience

• Previous Experience of delivering long‑term health condition checks
• Baseline Observation measurements
• Venepuncture and Cannulation

Communication Skills

• Good interpersonal and customer service skills
• Ability to communicate effectively with a wide range of stakeholders

Personal Skills

• Ability to work as part of a team and on own initiative
• Ability to work under pressure and to prioritise own workload
• Ability to maintain confidentiality

Please note this role requires the successful applicant to have a valid driver’s license and their own car to use for travel between home‑visiting appointments.

Qualifications

• NVQ Health and social care
• NVQ Health and social care

Experience

• Previous Experience of delivering long‑term health condition checks
• Baseline Observation measurements
• Venepuncture and Cannulation
• Driver's license and own car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.