Band 5 Administration Support Manager

Leicestershire Partnership Nhs Trust; Barrow upon Soar; On-site; GBP 30,000 - 45,000; Full time

Job summary

A regional healthcare organisation in Barrow upon Soar is seeking an experienced Administration Manager to oversee administration staff and ensure high-quality support for mental health services. This role includes the development of Standard Operating Procedures and strong leadership to foster an effective administration team. The ideal candidate will possess strong organisational and communication skills, with a passion for improving service delivery.

Qualifications

• Experienced administration professional with a focus on leadership.
• Strong detail orientation and organisational skills.
• History of developing and implementing Standard Operating Procedures.

Responsibilities

• Supervise and manage administration staff and resources.
• Ensure high-quality administration support for clinical services.
• Develop and update Standard Operating Procedures (SOPs).

Skills

Organisational skills

Leadership

Communication (written and verbal)

Problem-solving

Job description

You will be responsible for the day-to-day supervision and line management of administration staff including allocation and management of resources, recruitment, appraisal, absence and performance management. You will be responsible for ensuring the provision of high-quality administration to support the efficient delivery of the clinical service. The role involves working closely with clinical and managerial colleagues in the teams. You will support services to deliver on performance and quality indicators, as well as taking an innovative approach to facilitating service improvement. The role requires you to develop Standard Operating Procedures (SOPs), train staff and develop competency frameworks. The post holder will need to ensure that the policies, procedures and SOPs are adhered to and updated from an administration perspective to support improved patient service co-ordination and required efficiency.

• Respond dynamically to service priorities on a daily basis.
• Take a proactive and creative approach to problem solving.
• Drive high standards of professionalism.
• Motivate and support staff using a compassionate approach.
• Utilise strong leadership skills to support a team though change.
• Utilise excellent communication skills, written and verbal.

Plan and develop Standard Operating Procedures in line with Trust policy.

Are you an administration professional with strong organisational skills, and eye for detail and a passion for leadership?

The Mental Health Support Team (MHST) have an exciting opportunity for an experienced Administration Manager.

The MHSTs are a nationally driven initiative which offers educational based mental health early intervention to children and young people across Leicester, Leicestershire and Rutland. The service are looking for an enthusiastic and compassionate individual who can develop a dynamic administration team to support the expansion and transformation of our services. The service work flexibly from sites across Leicester and Leicestershire, you will be expected to travel into and work from bases throughout the working week.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working