Band 4 Medical Secretary Supervisor-Cellular Pathology

NHS; Birmingham; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading health trust in Birmingham is seeking a full-time Medical Secretary Supervisor to join its Cellular Pathology team. You will provide essential secretarial support, work on tight deadlines, and directly impact patient care. Ideal candidates have previous secretarial experience, strong organizational and communication skills, and a working knowledge of medical terminology. The position offers a salary between £27,483 and £30,162, based on experience and qualifications.

Qualifications

• GCSE Level 9-4 in English and Maths.
• Experience working as a Medical Secretary.
• Knowledge of medical terminology.

Responsibilities

• Provide secretarial support and manage confidential information.
• Handle typing reports, email, and telephone queries.
• Coordinate Multi-Disciplinary Meetings and interact with colleagues.

Skills

Typing skills

Organizational skills

Communication skills

Teamwork

Education

Good General Education (GCSE English and Maths A-C)

Business Administration NVQ level 3

AMSPAR Certificate or equivalent knowledge

Tools

Microsoft Office (Word, Excel, Outlook)

IT systems

Job description

Band 4 Medical Secretary Supervisor-Cellular Pathology

The closing date is 14 January 2026

Pathology is the department that studies and understands how illness and diseases develop and the impact they have on people. Across University Hospital Birmingham's (UHB) the pathology laboratories support patient care through diagnosis, treatment and research through their well respected and accredited laboratories.

Our administrative and clerical teams are essential to the smooth running of the laboratories, and the Cellular Pathology department is seeking Medical Secretary Supervisor to join their team. In this role, you will provide comprehensive secretarial support, working closely with colleagues and the office manager having a positive impact on patient care.

Although the role will be site specific (Queen Elizabeth Hospital Birmingham or Birmingham Heartlands Hospital), there may occasionally be a requirement to work cross-site. As part of this team, you will be a reliable and committed secretary who represents our Trust values of Kind, Connected and Bold. Previous secretarial experience is desirable, along with strong organisational and communication skills and a high level of attention to detail.

Please note whilst the trust offers sponsorship this role is unfortunately not eligible for visa sponsorship under the UK skilled worker visa route. This is due to the position not meeting the minimum salary threshold.

Job Types: Full-time, Permanent, Salary: 27,483 - 30,162

Main duties of the job

We are looking for a self-motivated individual who can work to strict deadlines with excellent communication, prioritisation and typing skills. Knowledge of medical terminology and previous secretarial experience is desirable.

The successful candidate will handle confidential and sensitive information, interacting with people at all levels. Strong teamwork and the ability to remain calm under pressure are essential.

Duties will include typing reports, email and telephone queries, handling diagnostic material, co-ordinating Multi-Disciplinary Meetings (MDT's), incoming and outgoing post and liaising with medical and laboratory colleagues.

As part of your application please provide answers to the following questions in the supporting information section of the application form. Please limit your answers to a maximum 150 words per question. Only applications that have answered these questions will be considered.

1. This role requires data input and typing medical reports. How would you describe your keyboard and organisational skills?
2. Describe experiences from your current or previous roles of interacting with colleagues on all levels.
3. Provide examples of where you have worked to tight deadlines explaining the strategies you used to manage the pressure.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Qualifications

• Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
• Business Administration NVQ level 3 or equivalent experience in a clerical environment
• AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
• Working knowledge of medical terminology

Experience

• Experience of working as a Medical Secretary
• Experience of dealing with the Public/Customer service experience
• Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
• Experience of using IT systems
• Experience of working in Healthcare
• Good Organisational skills
• Able to use own initiative and deal with the unpredictable
• Able to work under pressure and to multi-task
• Able to work to deadlines
• Experience of working in a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust