Band 4 Clinical Governance Co-Ordinator | Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS foundation Trust; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Birmingham seeks a Clinical Governance Co Ordinator to support the Clinical Governance Team. Responsibilities include managing communications, diary management, and liaising with various stakeholders to improve clinical services. The ideal candidate should possess strong organisational and communication skills. This role is on-site at Moseley Hall Hospital and offers an opportunity to contribute to community healthcare improvements.

Qualifications

• Experience in handling time-sensitive requests.
• Ability to build working relationships with various stakeholders.
• Proficient in diary management and telephone communication.

Responsibilities

• Serve as the first point of contact for the Divisional Clinical Governance Team.
• Manage appointments for the Clinical Governance and Assurance Manager.
• Communicate complex information effectively to staff and service users.

Skills

Organisation skills

Communication skills

Clerical skills

Job description

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

An exciting opportunity has come up in the Children's and Families Clinical Governance Team! The Clinical Governance Co Ordinator will support the Divisional Clinical Governance Team through the provision of tasks relating to Clinical Governance and Assurance along with administrative and a range of clerical tasks required to facilitate the improvement of clinical services across the Children and Families Division. This will include dealing with time sensitive requests from internal and external departments requiring organisation and communication skills. The postholder will be based and work on site from Moseley Hall Hospital.

1. To be the first point of contact for the Divisional Clinical Governance Team dealing with routine and non-routine enquiries, communicating relevant information to the most appropriate person in the Team. Answering telephone calls, taking messages and passing on to the relevant person and signposting.
2. Diary management, making and changing appointments for the Clinical Governance and Assurance Manager.
3. Ensure an effective and efficient communication network with those staff who report to the Senior Management Team.
4. Develop and build good working relationships with internal and external organisations.
5. Communicate efficiently and effectively with staff and service users, including those from other agencies, providing or receiving complex and/or sensitive information, where tact, re-assurance, agreement and co-operation is necessary. Deal appropriately with all queries relating to services on behalf of specific managers within the Senior Management Team.
6. Ensure effective professional working relationships with all other agencies, professionals, colleagues and the public who contact the department.

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

If you want to find out more information about this job, please look at the job description and person specification.

This advert closes on Tuesday 30 Sep 2025