Band 4 Associate Practitioner - Integrated Access Partnership, Bristol

Avon & Wiltshire Mental Health Partnership NHS Trust; Bristol; On-site; GBP 100,000 - 125,000; Full time

Job summary

A healthcare provider in the UK is looking for an empathetic Associate Practitioner to join their Integrated Access Partnership team. You will support individuals in mental health crisis through telephone triage, assessments, and community engagement. Ideal candidates will have significant experience in mental health, strong communication skills, and a compassionate approach. This role offers strong supervision and development opportunities within a rewarding team environment.

Benefits

Strong supervision and support

Training and development

Opportunity to work in a multi-disciplinary team

Qualifications

• Significant experience of working in a mental health setting.
• Knowledge of mental health frameworks and recovery principles.
• Strong interpersonal and communication abilities within a mental health setting.
• A compassionate, person-centred approach.
• Flexible and adaptable to change.

Responsibilities

• Telephone triage, assessment and support.
• Support with face-to-face crisis assessments.
• Emotional support and short-term interventions.
• Support service users to access appropriate services.
• Liaise with professionals across health and emergency services.

Skills

Interpersonal communication

Empathy

Crisis assessment

Mental health framework knowledge

Job description

Job overview

An exciting opportunity has arisen for an empathetic and motivated Associate Practitioner to join the multi award-winning Integrated Access Partnership (IAP).

As part of our multidisciplinary team, you will assist with providing mental health triage, assessment and support to individuals experiencing mental health crisis. Using your communication and engagement skills, you will help us deliver the right care at the right time, improving outcomes for service users.

This rotational role involves:

• Telephone triage, assessment and support.
• Support with face-to-face crisis assessments.
• Emotional support and short-term interventions.
• Supporting service users to access appropriate services.
• Liaising with professionals across health, emergency services and the third sector.

We are looking for someone with:

• Significant experience of working in a mental health setting.
• Knowledge of mental health frameworks and recovery principles.
• Strong interpersonal and communication abilities within a mental health setting.
• A compassionate, person-centred approach.
• Flexible and adaptable to change.

Main duties of the job

This is a rotational post within the IAP, with opportunities to work across all bases, including; the Ambulance Service clinical hub (SWAST, Bradley Stoke, Bristol), NHS 111 Mental Health Clinical Assessment Service (Brisdoc, Whitchurch, Bristol).

Working as part of a multi-disciplinary team, helping to assess and support individuals experiencing mental health crisis is incredibly rewarding. You will be working alongside emergency and urgent care services and will be assessing people of all ages, whatever their mental health difficulty at the first point of contact. The majority of this work is telephone based but there will be the opportunity for face to face engagement in the community.

Our aim is to provide direct access to mental health services, providing a timely response, which improves the outcome and experience for service users.

The IAP are an innovative team who strive to provide compassionate and person centred care to those accessing our service.

If you are eager and have the skills and experience to work with people experiencing mental health crisis and emotional distress, we would love to hear from you.

We offer strong supervision and support, training and development, induction and appraisal and the chance to be part of a fantastic multi award winning service.