Band 3 Therapy Assistant

NHS; Birmingham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading healthcare trust is seeking enthusiastic Therapy Assistants to join the therapy team at Heartlands Hospital. The role requires supporting the delivery of physiotherapy and occupational therapy services while working under supervision. Successful candidates will demonstrate excellent communication skills and the ability to manage patient records and progress. Involvement in various administrative tasks alongside clinical duties may occur, including a willingness to work across various wards. Opportunities for personal development are offered in a supportive environment.

Qualifications

• Education to GCSE level including English and maths.
• A Level / NVQ 3 / BTEC or equivalent.
• Care certificate or willingness to work towards it.

Responsibilities

• Support delivery of physiotherapy and occupational therapy services.
• Monitor patient progression and maintain records.
• Assist therapists with treatment protocols.

Skills

Communication skills

Teamwork

Organisational skills

Empathy

Time management

Education

Education to GCSE level including English and maths

A Level / NVQ 3 / BTEC or equivalent

Tools

Basic IT knowledge

Job description

Go back University Hospitals Birmingham NHS Foundation Trust

Band 3 Therapy Assistant

The closing date is 25 January 2026

We are looking for enthusiastic Therapy Assistants with excellent communication skills to join our therapy team at Heartlands Hospital.

You will have the opportunity to support the delivery of the physiotherapy and occupational therapy services to patients within the acute clinical setting. This will involve working under the supervision of registered therapists and having responsibility for an agreed clinical caseload.

The Therapy Assistant will be required to work across various acute wards and may be required to complete both community and domiciliary visits to patients' homes. You will be required to report back to the registered therapists regarding patient progress and maintain appropriate records of all patient interventions.

We currently have opportunities across various acute wards at Heartlands Hospital.

Main duties of the job

To support the delivery of the physiotherapy and occupational therapy services to patients within the acute clinical setting at Heartlands Hospital.

This will involve accepting patients referred by the therapists for treatment, working unsupervised, reporting back regarding patient progress, informing the therapists of any problems and maintaining appropriate records. Patients will be treated according to set treatment protocols and you will be monitoring patient progression, implementing and making minor alterations to patient treatment programmes as required.

The post holder will need to be flexible, have excellent team working, organisational and time management skills, and have an awareness of the need to respect confidentiality at all times.

You will be required to complete various administration tasks alongside your clinical work. A basic knowledge of IT is desirable.

Previous experience working with elderly people or members of the general public is also desirable.

You will need to be prepared to participate in seven day working.

If you would like to discuss this post or require further details, please contact Julie Sharpe, Clinical Team Lead, on 0121 424 1490, [e-mail]

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Qualifications

• *Education to GCSE level or equivalent including English and maths
• *Able to demonstrate competence in maths and written and spoken English
• *Educated to A Level / NVQ 3/ BTEC or equivalent (e.g NVQ 2 or similar vocational qualification PLUS experience working in a care setting)
• *Care certificate or be willing to work towards this
• *Evidence of recent education / personal development related to Healthcare.

Experience

• *Relevant therapy / health / social care experience
• *Experience of dealing with people
• *Experience of working in a team
• *Can demonstrate a broad understanding of relevant areas of therapy, the effect of illness/critical conditions / disability on function and health and basic aims of rehabilitation
• *Good understanding of the role of therapy support worker in the relevant area
• *Understanding of confidentiality and data protection in healthcare
• *Experience of communicating with and motivating patients who may have communication difficulties
• *Experience of working in a role supporting therapists
• *Experience of working with the relevant patient group
• *Broad understanding of working environment --healthcare/NHS/UHB trust/acute care/community as applicable

Additional Criteria

• *Able to communicate via various forms ( face to face, telephone)
• *Able to communicate information and instructions to patients/carers/relatives who have communication difficulties of English as a second language
• *Evidence of being able to work effectively as part of a team / across teams
• *Able to meet the physical demands of the job including physical skills, fitness, dexterity and coordination needed for manual handling and treatment of patients
• *IT and Keyboard skills
• *Able to plan and prioritise own time effectively
• *Able to understand the priorities within team / service respond appropriately
• *Able to solve problems and contribute own ideas seeking guidance if necessary
• *Able to follow instructions
• *Motivated to learn new skills
• *Able to work as part of an interdisciplinary team
• *Ability to take responsibility under guidance
• *Know own limitations and role boundaries
• *Able to seek support from others when required
• *Able to deal with potentially upsetting clinical settings/situations
• *Demonstrates empathy to a wide range of patients, carers, staff
• *Demonstrates commitment to patient centred care
• *Reliable and trustworthy
• *Able to work under pressure
• *Demonstrates commitment to work flexibly to meet the challenging demands of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust