Band 3 Senior Pharmacy Support Worker - HMP Birmingham

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading mental health service provider in Birmingham is seeking a Senior Pharmacy Support Worker. This position involves general dispensary duties, maintaining stock levels, and providing medication support in a secure environment. Ideal candidates should be working towards NVQ L2 and possess strong communication skills. Join a compassionate team dedicated to improving mental wellbeing in our community. Early application is recommended as the post may close before the deadline.

Qualifications

• Must have or be working towards NVQ L2.
• Ability to support medication management under supervision.
• Commitment to maintaining confidentiality and dignity.

Responsibilities

• Carry out general dispensary duties.
• Maintain stock levels and participate in ward top-up services.
• Communicate effectively with patients and staff.

Skills

Experience in pharmacy dispensary

Communication skills

Ability to work in a secure environment

Education

Working towards NVQ L2

Job description

A Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust.

POST: Senior Pharmacy Support Worker

LOCATION: Pharmacy, HMP Birmingham

BAND: 3 + Environmental Allowance

HOURS: 37.5

An exciting opportunity has arisen within our friendly department for an enthusiastic and motivated Senior Pharmacy Support Worker to join our strong team, delivering a high-quality service to our patients.

It is essential that you have or are working towards or willing to work towards NVQ L2.

Join us and you will gain experience in secure environment dispensaries; carrying out various duties which are essential for the smooth running of the department. These duties include undertaking general dispensary duties; maintaining good stock levels in the Pharmacy; participating in ward top-up services, counselling patients on medication and acting as an authorised witness (2ndcheck) for administration of controlled drug medications.

• To facilitate continuity of care, ensuring efficient medicines management service, effective stock control of medicines within the prison and following appropriate training and competency assessment; carry out specific tasks delegated by registered technicians and/or pharmacists.
• Support wider healthcare to deliver wing-based services, including being an authorised witness in the administration of controlled medication (2ndcheck)
• To facilitate timely delivery of medication to wing locations multiple times per day
• To report and communicate effectively with the Pharmacy team
• All work will be undertaken under the indirect supervision of a qualified pharmacy technician or pharmacist.
• To develop and maintain communication with patients, prison staff and other healthcare professionals, at an appropriate level, ensuring confidentiality and dignity is maintained at all times.
• To attend team meetings, read team and organisation communications and attend education/training sessions.
• To give appropriate information and support to patients regarding medication.
• Assemble prescription medication when required under direct supervision of a qualified pharmacy technician or pharmacist
• Re-stock dispensary shelves and replace items at the end of the day observing expiry dates and the correct rotation of stock
• To support adherence to prison formulary, promoting cost effective use of medicines.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK).

This advert closes on Monday 12 Jan 2026