Band 3 Health Care Assistant

Hertfordshire Partnership University NHS Foundation Trust; Hitchin; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Hitchin is seeking a compassionate Health Care Assistant to support service users in their recovery journey. In this hands-on role, you will assist with daily living activities and participate in recovery-focused interventions while working alongside experienced professionals. The ideal candidate will have NVQ Level 3 and significant experience as a Band 2 HCA. This position offers an opportunity to make a real difference while developing your skills in a supportive environment.

Qualifications

• Significant experience as a Band 2 HCA.
• Ability to modify communication in response to barriers.
• Good verbal presentation skills.

Responsibilities

• Assist with daily living activities.
• Support care coordination.
• Participate in recovery-focused interventions.
• Monitor patient wellbeing.
• Report concerns promptly.
• Maintain safe therapeutic environments.

Skills

NVQ Level 3

Communication skills

De-escalation techniques

Record keeping

Job description

Overview

Welcome to Hertfordshire Partnership University NHS Foundation Trust (HPFT), where you'll join a compassionate and dedicated team committed to helping people live their lives to the fullest. As a Health Care Assistant within our Rehabilitation Services, you will play a vital hands‑on role in supporting service users on their recovery journey. Working alongside experienced professionals, you'll provide person‑centred care, encourage independence, and help create a safe, therapeutic environment. At Hampden House, you'll be part of a supportive team that values kindness, respect, and growth. This is a rewarding opportunity to make a real difference every day while developing your own skills and confidence.

Responsibilities

Assisting with daily living activities, supporting care coordination, participating in recovery‑focused interventions, monitoring patient wellbeing, reporting concerns promptly, maintaining safe therapeutic environments, and contributing to accurate clinical records.

Qualifications

• NVQ Level 3, Significant experience as a Band 2 HCA, Recognises and reflects on barriers to effective communication, modifying communication in response
• Keeps accurate and complete records and communication consistent with legislation, policies and procedures
• Demonstrate good verbal presentation skills
• De‑escalation in managing verbal aggression of disturbed service users