Band 3 Administrator

CNWL NHS Foundation Trust; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Milton Keynes seeks an enthusiastic individual to provide administrative support across healthcare departments. Key responsibilities include handling correspondence, ensuring confidentiality in data processing, and supporting the recruitment process. Strong communication skills and a commitment to teamwork are essential. This is a full-time position with training provided in a supportive environment, but the role is not eligible for Skilled Worker sponsorship.

Qualifications

• Experience providing administrative support and handling correspondence.
• Ability to process confidential information and maintain privacy standards.
• Proven track record of working effectively within a team.

Responsibilities

• Distribute post and process routine correspondence
• Act as first point of contact for external agencies
• Provide secretarial support to the multi-disciplinary team
• Handle telephone enquiries and maintain accurate filing

Skills

Strong communication skills

Teamwork

Confidentiality

Data collection

Tools

MS Word

MS Excel

C-NOMIS

SystmOne

Job description

We are seeking an enthusiastic & well‑organised individual to provide general administrative support to the services based across all of the healthcare departments.

We are a small, well integrated team pivotal to enabling quality Health Care to be delivered to our patient group.

We liaise closely with the Prison & external agencies. We are looking for an individual with strong communication skills & a commitment to teamwork.

Full training in a supportive environment.

Responsibilities

• Distribution of post received, ensuring accurate and appropriate delivery
• Timely processing and response to routine correspondence, including complaints and concerns, in line with local and Trust guidelines
• Act as first point of contact for the prison and external agencies, handling telephone enquiries and responding accordingly
• Ensure information received from other agencies is processed promptly and confidentially
• Provide secretarial support using MS Word, MS Excel, C‑NOMIS and SystmOne to the multi‑disciplinary team
• Produce the daily patient movement list (PMMS)
• Respond to requests for Medical Records within set timescales and in line with local processes
• Scanning and filing of patient records as required
• Assist in implementing management information systems, including inputting and extracting data
• Provide administrative support for the recruitment process both pre‑ and post‑interview
• Support and allocate internal/external appointments
• Order supplies, including medical and stationery requirements
• Ensure routine maintenance of equipment and treatment areas is kept up to date
• Provide statistical information as required
• Support data collection exercises associated with core healthcare functions as required
• Filing in a timely and accurate manner
• Cover other areas of the organisation where necessary, following appropriate discussion

About the Department

The Healthcare Department at HMP Woodhill believes in "caring not judging." We work together in a mutually supportive manner to provide quality Health Care to our patients. The Admin Team is pivotal to enabling the work of our clinicians and sub‑contractors, fostering a proactive and "can do" culture.

Eligibility & Immigration

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since before 04/04/2024.

As such, if you do not meet the Transitional Provision above we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the pre‑screening immigration section of your application form.

Please note that role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further information please visit: Skilled Worker visa: Overview - GOV.UK

This advert closes on Sunday 25 Jan 2026.