Band 2 Health Care Support Worker - Rolling vacancy

NHS; Greater Manchester; Hybrid; GBP 25,000; Full time

Job summary

A local healthcare provider is looking to hire a Health Care Support Worker for various roles across its facilities in Greater Manchester. The position emphasizes a commitment to patient care with no formal entry requirements, although good literacy and numeracy skills are preferred. The ideal candidate will possess effective communication abilities and a team player attitude. Various working contracts are available including full-time and part-time options. Join a supportive team dedicated to providing high-quality care to its patients.

Qualifications

• Effective level of numeracy and literacy skills.
• NVQ Level 2 in Health and Social Care qualification, Care Certificate or willingness to work towards.
• Effective communication skills written and verbal.

Responsibilities

• Assist patients with personal care including washing and dressing.
• Alert registered nurse to changes in patient's health.
• Help with meal preparation and hygiene needs.

Skills

Effective communication skills

Ability to deal with people from all backgrounds

Effective customer service skills

Ability to remain calm under pressure

Effective numeracy and literacy skills

Education

NVQ Level 2 in Health and Social Care

Job description

Job Summary

Do you have a passion for care? Would you like to be part of our multi‑award‑winning Trust, which is one of the best performing hospitals in the region? An exciting opportunity has arisen for us to recruit caring, dedicated people who share our WWL's values into a variety of Band 2 Health Care Support Worker Roles. We know that work‑life balance is important and are pleased to support a number of contracts including but not inclusive of: Permanent, Fixed‑Term Full/Part Time and a number of flexible working arrangements. These roles may be ward/clinic/out‑patient based and are available across all of our Wrightington, Wigan and Leigh sites.

Apply now – applications reviewed continuously and interviews held on a rolling basis.

There are no formal entry requirements to become a Band 2 Health Care Support Worker, although good literacy and numeracy are expected. Some roles may require GCSEs (or equivalent) in English and maths. Academic qualifications are helpful but not essential – we value practical skills, attitude and a genuine commitment to patient care. You'll also need to be caring, kind and willing to really get stuck into the role – it's a hands‑on environment where teamwork, communication and organisational skills are vital. For some roles, some experience of healthcare or care work may be beneficial – this could be from paid or voluntary work, or through experience you bring in from personal caring experience or a genuine interest in caring for others.

Main duties of the job

• Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
• Assist qualified nursing and medical staff where requested.
• Communicate with all members of the team to maintain a good service provision.
• Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
• Prepare and support the patient appropriately during any activity that is to be undertaken.
• Alert the registered nurse where you notice any changes in the patient's health and well‑being or any possible risks.
• Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed.
• Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
• Assist with the general cleaning and re‑stocking of resources where appropriate as well as cleaning and preparing patients' beds.
• Contribute to own personal development and take an active part in learning opportunities.

About Us

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Details

Date posted: 25 November 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,465 a year per annum, pro rata

Contract: Permanent

Working pattern: Full‑time, Part‑time, Flexible working

Reference number: 302‑25‑7601114CPR

Job locations: Wrightington, Wigan and Leigh – TrustWide, Wigan, WN1 2NN

Job responsibilities

To be a Health Care Support Worker these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves:

• Effective level of numeracy and literacy skills
• NVQ Level 2 in Health and Social Care qualification, Care Certificate or willingness to work towards
• Effective communication skills written and verbal
• Proven ability to remain calm under pressure
• Proven ability to demonstrate compassion/empathy/help others
• Effective team player
• Demonstrable ability to follow instructions
• Effective customer service skills
• Effective understanding of confidentiality
• Proven ability to be flexible in your approach
• Ability to deal with people from all backgrounds

Person Specification

• Essential – Qualifications: Effective level of numeracy and literacy skills
• Desirable – Qualifications: NVQ Level 2 in Health and Social Care qualification
• Essential – Experience: Effective communication skills – written and verbal; Proven ability to remain calm under pressure; Proven ability to demonstrate compassion/empathy/help others; Effective team player; Demonstrable ability to follow instructions
• Essential – Knowledge: Effective customer service skills; Effective understanding of confidentiality
• Essential – Additional: Proven ability to be flexible in your approach; Ability to deal with people from all backgrounds

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Wrightington, Wigan and Leigh – TrustWide, Wigan, WN1 2NN Employer's website: http://www.wwl.nhs.uk/