Overview
Back of House Assistant Manager – London. Located in the heart of Mayfair, the Arts Club is one of London's oldest private members' clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.
Responsibilities
- Oversee day-to-day Back of House operations, ensuring high standards and full Health & Safety compliance.
- Manage dish room functions, loading bay cleaning, and overall kitchen utility operations.
- Maintain exceptional cleanliness across kitchens, staff areas, canteen, changing rooms, bathrooms, and refuse areas.
- Oversee linen flow and daily requirements in collaboration with outlet managers.
- Lead and support the Employee Restaurant operation, ensuring consistent quality and quantity.
- Manage contract labour effectively to meet business needs.
- Ensure compliance with Food Safety & Hygiene standards, aiming for a 5‑rating.
- Monitor and report equipment faults; ensure proper use and cleaning of machinery and service ware.
- Prepare weekly orders for chemicals and cleaning materials.
- Maintain inventory controls (chinaware / silverware) with Health & Safety leadership.
- Train kitchen porters in sanitation, equipment handling, and chemical safety.
- Support cost control and budget performance; understand the department's impact on Club / Hotel financial goals.
- Build a positive, collaborative team culture through strong communication and leadership.
- Attend meetings and act as a role model for professional behaviour.
- Work flexibly according to business needs and demonstrate creativity, innovation, and attention to detail.
Qualifications
- Eligibility – In line with the requirements of the Immigration Act, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
- Right to work – All applicants must have the Right to Work in the UK.
Benefits
- Private medical benefits via Medicash.
- Discounts in over retail outlets via Reward Gateway.
- Discounts on food & beverage in our restaurants and sister businesses.
- Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic).
- Life assurance.
- Long Service Awards.
- Learning and development programmes.
- Uniform laundry service.
- Opportunities for promotion and continual progression.
- Complimentary meals while on shift.
- Birthday Day Off.
- Employee Assistance Programme.
- Wellness Support.
Equal Opportunity
We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply.