Crew Training Specialist

British Airways PLC; Gatwick; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading airline company is seeking a BA Euroflyer Crew Training Specialist to deliver essential training to Pilot and Cabin Crew communities. The role includes designing training content, mentoring Cabin Crew Instructors, and conducting assessments. Successful candidates will have previous flying experience and at least 12 months as a Crew Training Instructor. The position offers opportunities for professional growth and comes with excellent staff travel benefits, all while championing diversity and inclusion within the workplace.

Benefits

Unlimited standby tickets on British Airways flights

Discounted Hotline airfares for friends and family

Qualifications

• Minimum of 12 months experience as a Crew Training Instructor.
• Previous flying experience as a cabin crew member/SCCM.
• Ability to create and structure course content.

Responsibilities

• Deliver regulatory training including designing and updating course material.
• Coach and mentor a team of Cabin Crew Instructors.
• Conduct audits/inflight assessments and coordinate training.

Skills

Excellent communication skills

Attention to detail

Coaching and mentoring

Job description

This is your chance to become part of the newest airline within the British Airways family.

BA Euroflyer was launched in 2022, serving a short-haul network of some of Europe's most popular destinations from London's Gatwick Airport.

It's an exciting and fast-paced life when you're working in one of the world's most important travel hubs, and you'll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Euroflyer is yours to make.

This is an airline where you'll be able to create a real impact, right from the moment you join us.

The role:

BA Euroflyer Crew Training Specialist

An exciting opportunity has arisen within the BA Euroflyer Training Department for Permanent Full-time Ground Crew Instructors - Crew Training Specialists' (CTS). The CTS will deliver training in a variety of areas including SEP, CRM, First Aid to our Pilot and Cabin Crew communities. They will be responsible for designing, implementing, and maintaining all training content for all courses in line with both CAA and Euroflyer regulations.

What you'll do:

• Delivery of all regulatory training to include the design, implementation and updating of all course material including session plans, training aids and online learning within our Learning Management Systems.
• To support, coach and mentor a team of Cabin Crew Instructors (CCI) to ensure continual compliance and standardisation and professional development.
• For External applicants: To support the business, you will be qualified in the rank of Cabin Crew with a view to promote to SCCM to support the flying programme during the summer season.
• For Internal candidates: Current operating rank will be upheld. Continuation of flying during the summer season will be required.
• Conducting audits / inflight assessments and inflight co-ordination training.

Successful candidates will need excellent communication skills and a strong commitment to help others learn and develop through coaching and mentoring whilst delivering and receiving continuous feedback. Strong attention to detail and ability to create and structure course content in line with CAA and company regulatory requirements. Candidates will need a minimum of 12-months experience (internal and external) as a Crew Training Instructor and previous flying experience as a cabin crew member/SCCM.

Working 37.5 hours per week with a mix of week and weekend working. A degree of flexibility is therefore essential. Training locations include Crawley, London Gatwick and London Heathrow so some travel will be required.

Please refer to the Job Description for further details on this role.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.

At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity

At Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.