AVP-Business Delivery Manager

Moody's Investors Service; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global leader in integrated risk assessment seeks a Delivery Manager/Scrum Master to lead complex, fast-paced global projects. The ideal candidate should possess 7 to 10 years of experience in managing cross-functional projects, strong stakeholder management skills, and proficiency in agile methodologies. Responsibilities include facilitating scrum ceremonies, managing project risks, and overseeing project coordination. Fluency in English is required, and a Bachelor's degree along with a Scrum Master certification is necessary. This role is based in Greater London, United Kingdom.

Qualifications

• 7 to 10 years of experience as a Delivery Manager/Scrum Master.
• Proven track record in leading cross‑functional projects.
• Experience with agile and lean principles.

Responsibilities

• Lead complex global projects applying agile and lean principles.
• Facilitate scrum ceremonies and project meetings.
• Manage stakeholder communication and project risks.
• Support project coordination and report progress using JIRA.
• Conduct regular project risk analysis and support breakdown into user stories.

Skills

Project management experience

Stakeholder management

Analytical and critical thinking

Negotiation skills

Communication skills

Organizational skills

Initiative and flexibility

Attention to detail

Microsoft Tools proficiency

JIRA/Confluence experience

Fluency in English

Education

Bachelor's degree or higher

Scrum Master certification

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

JIRA

Confluence

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• 7 to 10 years of experience leading complex, cross‑functional projects as a Delivery Manager/Scrum Master with successful outcomes using agile and lean principles
• Strong stakeholder management across complex stakeholder relationships
• Strong analytical and critical thinking skills for problem‑solving and change management
• Strong negotiation skills in de‑escalating interpersonal, inter‑team conflicts
• Strong interpersonal, written, and verbal communication skills
• A high level of initiative and a flexible approach; capable of handling competing demands, ambiguity, and changing priorities
• Strong organizational skills and self‑motivated with strong attention to detail and follow through
• Ability to work under pressure and handle critical situations with self‑awareness
• Advanced knowledge of Microsoft Tools (Excel, PowerPoint, Word)
• JIRA/Confluence experience is preferred
• Power BI or Agentic AI experience are positively considered
• Fluency in English is required, and other languages are positively considered

Education

• Bachelor’s degree or higher required
• Scrum Master certification required

Responsibilities

• Lead complex, fast‑paced methodology and assessment framework global projects applying agile and lean principles. Coach project teams to foster collaborative, self‑organizing and accountable environments, and ensure agile and scrum principles are applied, as relevant
• Facilitate scrum ceremonies (backlog, sprint, planning, retrospective) and project meetings, manage project risks, motivate project teams to deliver high‑quality work on time
• Understand customer needs, manage stakeholder and effective cross‑functional communication
• Act as a servant leader facilitating collaboration, timely decision‑making, conflict resolution, and delegation
• Conduct regular project risk analysis, measure against plan and scope, and support work break down into epics, user stories; support acceptance criteria for optimal outcomes
• Support planning, scheduling and oversee project coordination
• Report project progress leveraging JIRA; manage periodic project portfolio reporting
• Adaptability is essential to handle changing project requirements and ensure continuity

About the Team

MMDG is responsible for the development and maintenance of Moody's Ratings credit rating methodologies and assessment frameworks. MMDG also provides and maintains credit rating quantitative tools (CRQTs), including models, scorecards and other related analytical tools used in the rating process. Our credit rating methodologies comprise quantitative and qualitative factors and go through rigorous research, constructive challenge, testing, verification and review before they are finalized. The development of this critical intellectual capital draws upon varied expertise in CSS, R&R, Technology and other functions. Teams within MMDG lead different parts of the end‑to‑end methodology and framework development and publication process, as well as the CRQT development and verification process.

The Methodology Delivery Team is a team within MMDG that is responsible for delivering successful outcomes for methodology projects according to plan and scope. The team is also responsible for supporting the Methodology Analytics Team and project working groups for agile coaching and training, meeting facilitation, risk assessments, sprint ceremonies execution and planning, and consistent application of agile and lean principles across projects.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.