Aviation Passenger Service Agent

Swissport International AG; Paisley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading aviation service provider is seeking a Customer Service Agent in Glasgow. You will assist passengers with check-in, handle inquiries, and ensure compliance with airline regulations. Ideal candidates will possess customer service experience and strong communication skills. This part-time role requires flexibility, offering 25 hours per week across various shifts. Join the team and be part of delivering excellence in customer service within the aviation industry.

Benefits

Employee Assistance Programme

Comprehensive training

Free onsite parking

Career advancement opportunities

Qualifications

• Prior experience in customer service or related fields is advantageous.
• Excellent verbal and written English skills are required.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet passengers and provide assistance throughout their journey.
• Assist passengers with check-in procedures and luggage handling.
• Resolve passenger concerns and ensure compliance with regulations.

Skills

Communication skills

Customer service experience

Problem-solving abilities

Attention to detail

Job description

A leading aviation service provider is seeking a Customer Service Agent in Glasgow. You will assist passengers with check-in, handle inquiries, and ensure compliance with airline regulations. Ideal candidates will possess customer service experience and strong communication skills. This part-time role requires flexibility, offering 25 hours per week across various shifts. Join the team and be part of delivering excellence in customer service within the aviation industry.