Autonomous Service Advisor — No Weekends, Uncapped Bonus

Silcom Recruitment Limited; Cranbrook; On-site; GBP 30,000 - 35,000; Full time

Job summary

A reputable dealership in Plymouth is seeking a confident and experienced Service Advisor to join their newly established aftersales department. The role involves managing the full customer journey, ensuring exceptional service in a supportive environment with a focus on autonomy and progression. With a salary of £30,500 and potential earnings of £34,500, this position promotes a great work-life balance with no weekends required.

Benefits

Flexible working hours

No weekends

Uncapped bonus potential

Qualifications

• Prior experience as a motor trade Service Advisor is essential.
• Ability to manage the full customer journey from booking to vehicle handover.
• Strong attention to detail and high levels of organisation.

Responsibilities

• Act as the primary point of contact for all service customers.
• Manage customer bookings and vehicle handovers efficiently.
• Liaise with workshop technicians to ensure smooth operations.

Skills

Exceptional customer service

Organisational skills

Decision-making skills

Communication skills

Job description

A reputable dealership in Plymouth is seeking a confident and experienced Service Advisor to join their newly established aftersales department. The role involves managing the full customer journey, ensuring exceptional service in a supportive environment with a focus on autonomy and progression. With a salary of £30,500 and potential earnings of £34,500, this position promotes a great work-life balance with no weekends required.