Automotive Service Advisor - Temp Role (CRM savvy)

Venatu Consulting Ltd; Caddington; On-site; GBP 20,000 - 30,000; Full time

Job summary

A busy dealership in the United Kingdom is seeking a motivated Service Advisor to provide outstanding service and ensure a smooth customer experience. The ideal candidate will have previous experience in a similar role or a strong customer service background. Key responsibilities include greeting customers, booking vehicles, updating on service progress, and ensuring satisfaction at all times. This is a temporary position, ideal for those looking for their next opportunity in a supportive environment.

Qualifications

• Experience as a Service Advisor is essential.
• Experience using CRM Systems is required.
• Ability to deliver excellent customer service in a fast-paced environment.

Responsibilities

• Greeting customers and acting as the main point of contact.
• Booking vehicles in for service and repair work.
• Liaising with technicians and updating customers on progress.
• Preparing job cards, invoices, and relevant paperwork.
• Ensuring customer satisfaction at all times.

Skills

Customer service

Communication

Organizational skills

Tools

CRM Systems (Pinnacle, Kerridge, CDK)

Job description

A busy dealership in the United Kingdom is seeking a motivated Service Advisor to provide outstanding service and ensure a smooth customer experience. The ideal candidate will have previous experience in a similar role or a strong customer service background. Key responsibilities include greeting customers, booking vehicles, updating on service progress, and ensuring satisfaction at all times. This is a temporary position, ideal for those looking for their next opportunity in a supportive environment.