Automotive Service Advisor & Customer Experience Advocate

Vertu Motors; Rotherham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading motor retailer is seeking a Service Advisor in Rotherham to enhance customer experience. In this role, you will welcome customers, update them during their visit, and ensure their satisfaction. The ideal candidate should have a minimum of 12 months of customer service experience and strong communication skills. This position offers extensive training, career advancement opportunities, and a range of benefits including 25 days of holiday and a pension scheme.

Benefits

Extensive training

Career advancement opportunities

25 days of holiday

Service discounts

Pension scheme

Qualifications

• Minimum of 12 months of customer service experience.
• Strong verbal and written communication skills.

Responsibilities

• Welcome customers and update them during their visit.
• Ensure customer satisfaction throughout the service process.

Skills

Customer service experience

Strong communication skills

Job description

A leading motor retailer is seeking a Service Advisor in Rotherham to enhance customer experience. In this role, you will welcome customers, update them during their visit, and ensure their satisfaction. The ideal candidate should have a minimum of 12 months of customer service experience and strong communication skills. This position offers extensive training, career advancement opportunities, and a range of benefits including 25 days of holiday and a pension scheme.