Automotive Quality Control Specialist – Service

Porsche Centre Swindon; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Swindon is seeking a Service Quality Specialist to ensure the highest quality standards in vehicle service. You will collaborate closely with the workshop team, focusing on quality control and customer satisfaction. Ideal candidates have experience as a Vehicle Technician or in automotive warranty processes, and must possess excellent communication skills. This role promises a dynamic work environment with opportunities for career advancement and development.

Benefits

Gym & high street discounts

Contributory Pension Scheme

Regular Pay Reviews

Life Assurance

Discounts on Servicing, Parts, and Accessories

Employee Assistance Programme

Staff Referral Scheme

Learning and Development

Enhanced Family Leave

Onsite Parking

Qualifications

• Strong Automotive Service background preferred.
• Experience in warranty procedures and workshop systems.
• Full UK Driving Licence required.

Responsibilities

• Oversee quality control of vehicles.
• Manage warranty admissions.
• Interact with customers to ensure satisfaction.

Skills

Quality control experience

Communication skills

Organizational skills

Attention to detail

Education

NVQ Level 3 or equivalent

Job description

A leading automotive service provider in Swindon is seeking a Service Quality Specialist to ensure the highest quality standards in vehicle service. You will collaborate closely with the workshop team, focusing on quality control and customer satisfaction. Ideal candidates have experience as a Vehicle Technician or in automotive warranty processes, and must possess excellent communication skills. This role promises a dynamic work environment with opportunities for career advancement and development.