Automotive Parts Telesales Specialist

Allen Motor Group; Gravesend; On-site; GBP 32,000; Full time

Job summary

A premier automotive service provider in Gravesend is seeking a Telesales Operative to build and maintain customer relationships while achieving sales targets. This full-time permanent position requires previous automotive experience and strong selling skills. Responsibilities include processing calls to meet KPIs and ensuring excellent customer service. The position offers a basic salary of £32,000 plus OTE of £35,000 and a variety of attractive benefits including holiday entitlement and training support.

Benefits

30 days holiday including bank holidays

Fantastic discounts on MOT’s, services and parts

Life assurance benefit at no cost

Up to £1,000 refer a friend scheme

Full training and support

Qualifications

• Previous automotive experience required.
• Experience using a parts catalogue is necessary.

Responsibilities

• Process a required number of incoming and outgoing calls per day to achieve set KPIs.
• Accurately identify parts to meet customer sales requirements.
• Ensure the proper and accurate usage of all systems to search and order parts.
• Provide the highest level of customer service at all times.
• Ensure all Parts Plus policies and procedures are followed.

Skills

Previous selling and influencing skills

Ability to follow procedures, policies, and instructions

Passion for providing first-class customer service

Fantastic communication skills

Job description

A premier automotive service provider in Gravesend is seeking a Telesales Operative to build and maintain customer relationships while achieving sales targets. This full-time permanent position requires previous automotive experience and strong selling skills. Responsibilities include processing calls to meet KPIs and ensuring excellent customer service. The position offers a basic salary of £32,000 plus OTE of £35,000 and a variety of attractive benefits including holiday entitlement and training support.