Audio Typist / Administrator

NHS Professionals; Farnworth; On-site; GBP 22,000 - 25,000; Part time

Job summary

A healthcare staffing organization is seeking a Secretary / Administrator to provide comprehensive support at community clinics. This temporary role involves managing bookings, audio typing, and offering a high-quality customer service experience. Suitable candidates should have administration experience and ideally be familiar with NHS protocols. This position offers flexibility and competitive pay rates.

Benefits

Competitive pay rates

24/7 support availability

Flexible working options

Training and development opportunities

Stakeholder pension scheme

Qualifications

• Minimum 2 years relevant experience required.
• Understanding of NHS roles and responsibilities necessary.
• Teamwork skills through collaboration within the organisation.

Responsibilities

• Provide secretarial and administrative support to community clinics.
• Manage the patient booking system and respond to inquiries.
• Audio typing duties to assist health professionals.

Skills

Administration experience

Audio typing

Competent with Microsoft Office programmes

NHS experience

Experience of working on SystmOne

Education

Vocational level 3 qualification

Job description

Overview

Job Title: Secretary / Administrator

Location: Woodview Child Development Centre, Crow Wood Health Park, Crow Wood Lane, Widnes, Halton WA8 3LZ

Hours: 37 hours per week, Monday - Friday 8.30am - 4.30pm

Trust Location: Bridgewater Community Healthcare NHS Foundation Trust

Role type: Temporary for 1 month with possibility of extension

Reference: 84100

Responsibilities

• Provide comprehensive secretarial and administrative support to the community clinics and associated health professionals and actively participate and contribute to the development of the service
• Provide a customer focused service to the users of the clinics to coordinate appointments and workload management for the clinics liaising with all staff
• Audio typing duties to type medical letters
• Manage/book clinic and meeting rooms within the premises and keep room availability updated as appropriate
• Provide a front line service for all service user enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate
• Management of the patient booking system to include building of clinic sessions, management of waiting lists and breaches, data cleansing
• Deal with all internal/external mail and redistribution to relevant department

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

Learning & Development

1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

Skills & Experience

• Administration experience
• NHS experience (desirable)
• Experience of working on SystmOne is desirable
• Audio typing (essential)
• Competent with Microsoft Office programmes

Benefits (NHS Professionals)

• Competitive pay rates - work this week, get paid next week
• Essential support when you need it - 24/7 365 days - call us anytime
• Multi locational - work across neighbouring Trusts
• Manage your shifts and timesheets on the go - access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities - Keep up with the essentials and more
• Build holiday allowance for every shift you work - your work life balance is important to us
• Stakeholder pension scheme available - a flexible future for you and yours

About NHS Professionals

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants from a range of backgrounds to apply.

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By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

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