Attendance Officer

CRA Group Recruitment And Payroll Ltd; Walsall; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local authority service in the United Kingdom is seeking an individual to enhance school attendance through targeted support for children, young people, and their families. This role involves tracking attendance data, collaborating with schools, and providing home visits. Strong communication and organizational skills are essential. The ideal candidate will have experience in an educational setting and be able to manage a busy caseload effectively.

Qualifications

• Experience working with children, young people, and families, ideally within an educational setting.
• Experience supporting school attendance.

Responsibilities

• Monitor and track school attendance data to identify pupils at risk.
• Work with pupils, parents, and schools to improve attendance.
• Conduct home visits and parental meetings.

Skills

Strong communication skills

Creativity

Organisational skills

Report-writing skills

IT proficiency

Team collaboration

Advice provision

Job description

Job Description

3 Month Contract With A Local Authority

Job Purpose

To support schools in Walsall to monitor, improve, and enforce regular school attendance by working closely with children, young people, families, and schools. The role focuses on identifying barriers to attendance, providing early intervention and support, and ensuring children receive their entitlement to education within a statutory and restorative framework.

Key Responsibilities

• Monitor and track school attendance data to identify pupils at risk of persistent absence
• Work directly with pupils, parents / carers, and schools to understand reasons for absence and agree action plans to improve attendance
• Carry out home visits, parental meetings, and school-based interventions
• Provide advice, guidance, and support to families using a graduated and restorative approach
• Support schools to develop strategies that raise participation and engagement
• Maintain accurate records, reports, and case notes in line with statutory requirements
• Work independently while contributing effectively as part of the Attendance Support Service team
• Liaise with partner agencies where appropriate to support children and families

Requirements

• Experience working with children, young people, and families, ideally within an educational setting

Experience supporting or promoting school attendance

• Strong communication skills with the ability to build trusted and effective relationships
• Confidence and creativity to deliver flexible, child- and family-centred support
• Excellent organisational and report-writing skills, with the ability to manage a busy caseload
• Proficiency in using IT systems to record information and analyse attendance data
• Ability to work collaboratively as part of a team and contribute to service development
• Ability to provide clear, accurate advice and support verbally in spoken English