Attendance & Engagement Officer

Protocol Education Ltd; Hexham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A recognized educational organization in Northumberland seeks an Attendance & Engagement Officer to enhance pupil attendance and support re-engagement in learning. Candidates should have experience in education or social care and strong communication skills. The role involves collaboration with families and pastoral teams to address barriers to attendance. Competitive pay of £100 – £120 per day, with opportunities for both short-term and long-term placements.

Benefits

Competitive daily rates paid weekly

Access to safeguarding and pastoral CPD

Dedicated consultant with local knowledge

Opportunities for long-term and permanent placements

Qualifications

• Experience supporting pupils who face barriers to attendance.
• Ability to build relationships with pupils and families.
• Organisational skills for tracking engagement and interventions.

Responsibilities

• Monitor and support pupil attendance and punctuality.
• Work 1:1 with pupils to identify barriers to attendance.
• Support reintegration into school following absence.
• Liaise with pastoral teams, families, and external agencies.
• Track engagement and contribute to intervention planning.

Skills

Experience in education, pastoral care, youth work, or social care

Strong communication and relationship-building skills

Confident working with vulnerable pupils and families

Organised, proactive, and resilient

Job description

The role

We are working with a well-established 11–18 secondary school in Northumberland to recruit an Attendance & Engagement Officer to support pupils who face barriers to regular school attendance. This role focuses on building relationships, improving attendance, and supporting pupils to re-engage with learning.

The school has strong pastoral and safeguarding systems in place and a proactive, child-centred approach to inclusion and wellbeing.

Northumberland | Well-connected market town location
£100 – £120 per day | PAYE | Depending on experience

The school (key features)

• Large secondary school with sixth form provision
• Strong pastoral structure and clear safeguarding processes
• Calm, consistent learning environment
• Focus on inclusion, engagement, and pupil wellbeing
• Located in a historic market town with excellent rail links to Newcastle
• Easily accessible via public transport and major road networks
• On-site parking available

Responsibilities

• Monitor and support pupil attendance and punctuality
• Work 1:1 with pupils to identify barriers to attendance
• Support reintegration into school following absence
• Liaise with pastoral teams, families, and external agencies
• Track engagement and contribute to intervention planning

The ideal candidate

• Experience in education, pastoral care, youth work, or social care
• Strong communication and relationship-building skills
• Confident working with vulnerable pupils and families
• Organised, proactive, and resilient
• Open to short-term or long-term placements

Why work with Protocol Education

• PAYE only – no umbrella companies
• Competitive daily rates paid weekly
• Dedicated consultant with strong local school knowledge
• Access to safeguarding and pastoral CPD
• Long-term and permanent pathways available

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.