ASTORIA GRANDE - IMMIGRATION OFFICER - СОТРУДНИК ИММИГРАЦИОННОЙ СЛУЖБЫ

Ismira Recruitment & Crewing Agency; Royton; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

A cruise recruitment agency is seeking Immigration Officers to assist with clearance operations on ASTORIA GRANDE cruise ships. Candidates must be fluent in Russian and possess strong communication skills. The position offers opportunities to travel to Turkey, Egypt, and Greece, with free meals and accommodation. A degree in hospitality management is preferred, and a minimum of ten years of relevant experience is required.

Benefits

Opportunity to travel

Free meals and accommodation

Employer covers ticket costs

6-7 months contract

Bonus system and tips

Qualifications

• Age 18+ required.
• Ten or more years of management experience in upscale hotels or ships.
• Ability to work under pressure.

Responsibilities

• Prepare all necessary documentation per destination.
• Ensure the highest level of guest satisfaction.
• Monitor and maintain passenger list and manifest.

Skills

Fluency in Russian

Knowledge of English

Strong communication skills

Problem solving abilities

Customer service skills

Education

Degree in hospitality management or related field

STCW certificates

Tools

Microsoft Office

IISII computer software

Job description

ISMIRA Agency is hiring IMMIGRATION OFFICERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.

POSITION SUMMARY

Immigration Offficer assists the Chief Purser in directing the Clearance Operation to ensure all documents for arrival and departure will be managed in a timely manner, Ensure that all (Crew and passengers) documents will meet all custom / immigration requirements in diverse destinations.

WHAT COMPANY OFFERS

• Opportunity to travel to the ports of Turkey, Egypt and Greece
• Free meals and accommodation
• The ticket is at the expense of the employer
• The contract is 6-7 months
• The salary is paid in euros. A bonus system for rewarding employees, as well as tips
• No visa required

REQUIREMENTS

• Age 18+
• Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
• Fluency in Russian is mandatory
• Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
• A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
• Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
• Ten or more year progressive management experience in an upscale hotel or ship of which three years as Crew Purser and three years as Assistant Purser.
• Strong communication, problem solving, decision making, and interpersonal skills.
• Strong management skills in a multicultural and dynamic environment.Demonstrated leadership capabilities.
• Superior customer service, team building and conflict resolution skills.
• Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
• Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
• Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
• Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
• Proficiency with Microsoft Office, IISII computer software.
• Ability to work well under pressure and in a constantly challenging environment.

RESPONSIBILITIES

• In accordance with the company’s rules and regulations, and following Ch. Purser instructions will prepare all necessary documentation as per destination
• Plans, organizes, supports, controls, and evaluates the operation as well passenger passports by controlling them and keep them in safe place up to the cruise completion.
• Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards>
• Establishes and maintains effective the required documents for clearance in co operation with Second Purser, Crew Purser.
• In contact with Medical team, Second Purser, HR, Ch. Purser in Passenger medical cases
• In Contact with Second Purser, Crew purser, Ch. Purser in Crew medical cases
• Assist the Chief Purser in maintaining and updating the Purser/Passenger Anova or alternative system.
• Always in communication between Authorities and Ch. Purser, always followed by company’s standards
• Monitors and maintain passenger list and manifest in co operation with Back office, monitoring passenger changes (embarkation / disembarkation).
• Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required.
• Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their seniors or management.

The number of spots is limited!

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Last update: 14 декабря 2024