Associate Solutions Analyst

SS&C Technologies; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services and healthcare technology company in the Greater London area is seeking Analysts to manage product support responsibilities. Candidates will interact with clients, troubleshoot requests, and develop an understanding of financial technology and investment products. This role includes immersive training and the opportunity to build relationships across various teams. Ideal for those looking to grow their careers in a dynamic environment.

Responsibilities

• Manage a diverse set of operational and product support responsibilities.
• Interact with clients on product inquiries.
• Assess, troubleshoot, and manage client requests.
• Act as an escalation point for client and internal issue resolution.
• Develop understanding of financial technology and investment products.
• Receive immersive product and industry training.
• Build relationships with Portfolio Managers, Traders, Operations, and Technology teams.
• Grow your career based on individual skills and interests.

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

• Analysts are empowered to manage a diverse set of operational and product support responsibilities, collaborating across numerous teams and systems
• Interacting with clients throughout the day on product inquires
• Assessing, troubleshooting, and managing client requests while providing real-time solutions
• Acting as an escalation for client counterparties and internal teams for appropriate issue resolution
• Develop an understanding of financial technology and how our investment products play a critical role in the marketplace
• Immersive product and industry training that lays the foundation for technical and capital markets knowledge
• Hands on client experience developing relationships with Portfolio Managers, Traders, Operations, and Technology teams within our hedge fund, asset manager, and sell-side partners
• Opportunity to build your internal network and grow your career based on individual skills and interests.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.