Associate Management Advisor (Payroll Admin)

Experis LTD; Liverpool; Remote; GBP 24,000; Full time

Job summary

A leading recruitment agency in the UK is seeking an Associate Management Advisor (Payroll Admin) to oversee payroll management for temporary staff. The ideal candidate will be self-motivated, detail-oriented, and experienced in customer service and administration. This role offers a competitive salary of £24k and a fully remote work environment with additional perks such as flexible benefits and generous holidays.

Benefits

Competitive base salary

24 days annual leave plus birthday off

Health and wellbeing support

Flexible benefits fund

Monthly early finish Fridays

Gym membership discounts

Discounted share purchase opportunities

Qualifications

• Experience in customer service and administration.
• Strong attention to detail is necessary.
• Ability to handle a high workload.
• Must comply with strict deadlines.
• Motivated to work effectively from home.

Responsibilities

• Manage payroll tasks as per team leader's directions.
• Handle holiday requests and timesheet submissions.
• Process holiday pay for temporary staff efficiently.
• Manage inbox requests within set timelines.
• Resolve complaints regarding pay issues.
• Communicate with branches about any relevant issues.
• Maintain accuracy in timesheet submission.
• Oversee query management system to minimize invoice disputes.
• Stay updated on internal processes and changes.

Skills

Customer service and admin experience

Excellent attention to detail

Ability to handle large volume of tasks

Adhere to strict deadlines

Self-motivated to work remotely

Job description

Associate Management Advisor (Payroll Admin)

Base salary of £24k plus quarterly performance-based bonus

Fully Remote in Liverpool

At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.

About the role:

Responsible for the in-life management of temporary employees, specifically payroll and holiday processing, whilst operating within the interests of all parties and adhering to Brook Street processes and best practice.

Key Responsibilities

• Completion of all payroll tasks as set out by your Associate Management team leader including the fulfilment of weekly timesheet submission and approvals
• Completing holiday requests in line with correct deadlines, adding to applicant calendar and confirming back to all parties
• Weekly processing of holiday pay for all temps on annual leave in the previous week
• Inbox management on a rota basis. Ensuring you are actioning requests within agreed SLA's
• Deal with complaints arising from pay issues as a first point of contact
• Liaise with Branches for any issues or communications that cross over
• Maintain low levels of timesheet errors and any arising pay issues are dealt with as promptly as possible
• Overseeing and maintaining QMS (Query Management System) to minimise invoice queries
• Keep up to date with internal comms and any changes to processes or legislation
• Always comply with the company's business ethics and standards of excellence

Who we're looking for:

• Customer service and admin experience
• Excellent attention to detail
• Ability to handle large volume of tasks
• Adhere to strict deadlines
• Self-motivated to work remotely

What you'll receive:

• Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.
• Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
• Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.
• Pension: Competitive plan with contributions that grow with your length of service.
• Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
• Work life balance: Generous family friendly policies, including an employee assistance programme.
• Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.

About us:

Your local recruitment experts

We are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.

We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.

We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Discover why we are so proud to be Brook Street. Apply now.

At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

We can only consider candidates who reside in the United Kingdom and hold full right to work.