Associate Director of Care Transfer

Shropshire Community Health Nhs Trust; Shrewsbury; On-site; GBP 25,000 - 42,000; Full time

Job summary

A community health organization in Shrewsbury is looking for a dedicated professional to oversee transformative change programs focused on hospital discharge. This role involves collaboration with clinical and operational teams to improve patient care and develop discharge service models. Key responsibilities include managing stakeholder relationships, implementing strategic plans, and ensuring compliance with healthcare standards. The ideal candidate should have experience in health service transformation and a strong leadership background. This position offers a substantial opportunity to make a positive impact in the community.

Qualifications

• Experience in health and social care transformation programmes.
• Strong understanding of hospital discharge processes.
• Ability to manage strategic planning and reporting.

Responsibilities

• Oversee stakeholder relationships to improve patient discharge processes.
• Deliver national policy objectives through local plans.
• Support system leaders in discharge transformation programmes.

Skills

Stakeholder relationship management

Service improvement coordination

Data analysis and presentation

Leadership in healthcare settings

Job description

The post holder will work to ensure the development and implementation of transformational change programmes, linked to national drives around hospital discharge and the community home first model. The post holder will work closely with the clinical and operational teams across health and social care to transform local services across multiple organisations to support the determination of the right mix for "place‑based" delivery models, focusing on discharge to assess and home first principle and mitigation of risks of the transition.

A key responsibility of the role will be the supporting system leaders with development, facilitation, and coordination of the service improvement and long‑term plan discharge transformation programmes across the local health and social care system using quality improvement and inclusive approaches.

Responsibilities

• Oversee stakeholder relationships to improve and sustain patient discharge processes.
• Develop and implement an effective discharge to assess care model through the integration of therapies.
• Deliver national policy objectives through local plans across system partnerships.
• Lead strategic planning, monitoring, and reporting for discharge service improvements.
• Support discharge strategy priorities by assessing population needs and reviewing services with system leads.
• Foster a culture of efficient, high‑quality service delivery.
• Ensure the creation and execution of credible cost improvement programmes.
• Manage delegated budgets effectively.
• Ensure all services comply with regulatory standards (e.g., CQC/NHSI).
• Establish proactive management systems to minimise reactive decision‑making and handle crises effectively.
• Analyse and present data to guide decision‑making and continuous service evaluation.
• Encourage a solutions‑focused mindset to support vulnerable patient groups.
• Provide innovative leadership to maximise resource benefits for patients.
• Oversee organisational changes affecting hospital discharges to ensure optimal outcomes.
• Lead large‑scale service developments aligned with clinical sustainability alongside ICs leads.
• Coordinate workforce planning with multiple organisations and workforce leads.

About the Trust

Shropshire Community Health NHS Trust provides community‑based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life – and a good work life/home life balance.

Applicants requiring a Skilled Worker Visa (such as data analysts, IT and finance professionals, etc) will need to meet the salary threshold of £41,700. For a limited number of clinical posts, applications to the Health and Care Visa route will need to meet the national pay scale for their role or the minimum salary threshold of £25,000 (whichever is higher). We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying.