Associate, Customer Consultant, People Advisory Services, Integrated Mobility Team, Belfast

EY US; Belfast; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global consulting firm in Northern Ireland seeks a Global Engagement Consultant in the Tax - People Advisory Services sector. The ideal candidate will manage relationships within EY, support service delivery, and enhance client engagements. Attention to detail and strong organizational skills are vital, as is the ability to work under tight deadlines. The role offers opportunities for personal and professional development within a flexible working environment that values diversity and inclusion.

Benefits

Flexible working arrangements

Career development opportunities

Comprehensive Total Rewards package

Qualifications

• Demonstrate some experience and administrative skills.
• Demonstrate strong organisational skills.
• Demonstrate the ability to be articulate.

Responsibilities

• Manage day-to-day delivery with EY teams.
• Support service delivery within agreed KPIs/SLAs.
• Enhance client engagement processes.
• Contribute to client portfolio financial performance.
• Engage in continuous learning and development.

Skills

Attention to detail

Ability to work under pressure

Passion for service delivery

Numerate

Strong organizational skills

Job description

At EY we are all in to shape your future with confidence.

We help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help build a better working world.

Tax - People Advisory Services (PAS) Integrated Mobility Team (IMT) Global Engagement Consultant

Our People Advisory Services (PAS) business focuses on people management and our mission is to help our clients get it right in all facets of reward management, global mobility, HR transformation, legislative compliance and much more. We help clients manage complex compliance, reporting and risks inherent in deploying a globally mobile workforce and create solutions to support mobile programmes.

Within PAS IMT you’ll have the chance to build a unique career with global scale support, an inclusive culture and technology to become your best version of yourself.

The opportunity

As a Global Engagement Consultant (GEC), you will work alongside and report to Senior Consultants and Management, providing day‑to‑day support to coordinate and manage countries across the EY network. Your role ensures Global Mobility services are delivered and that agreed KPIs/SLAs are met efficiently and cost‑effectively. The role includes both globally coordinated accounts and UK Tax compliance engagements supporting the non‑technical elements of compliance.

As a consultant you’ll support the team with a seamless end‑to‑end client experience across all Tax services, ensuring timely and profitable delivery.

Your key responsibilities

• Day‑to‑day delivery of positive relationships with EY teams
• Support in the delivery of services & reporting within the parameters of a detailed scope of services and service level agreement against agreed KPIs & SLAs
• Support with the financial performance of a client portfolio
• Support with the development of each client engagement within a portfolio through enhancements to processes and engagement improvements
• Continuous learning and personal development

Skills and attributes for success

• Strong attention to detail
• Ability to work within tight deadlines in a pressurised environment
• Passion for exceptional service delivery
• Numerate, articulate and IT literate
• Strong organisational skills and the ability to multi‑task

To qualify for the role you must

• Demonstrate some experience and administrative skills
• Demonstrate strong organisational skills
• Demonstrate the ability to be articulate

Ideally you might also have

• Enhanced technology skills

What we look for

We are interested in candidates with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes.

What working at EY offers

We offer a competitive remuneration package that rewards individual and team performance. Our comprehensive Total Rewards package includes support for flexible working, career development and, with FlexEY, you can select benefits that suit your needs covering holidays, health and well‑being insurance, savings and a wide range of discounts, offers and promotions.

Plus we offer:

• Support and coaching from engaging colleagues
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

We’re committed to being an inclusive employer and consider flexible working arrangements. We strive to achieve a balance that supports excellent client service while allowing you to build your career without sacrificing personal priorities. While client‑facing professionals can be required to travel regularly and at times be based at client sites, our flexible arrangements help you achieve a lifestyle balance.

You’ll also be supported by:

• Continuous learning – develop the mindset and skills to navigate whatever comes next
• Success as defined by you – we provide tools and flexibility to make a meaningful impact your way
• Transformative leadership – we give you insights, coaching and confidence to be the leader the world needs
• Diverse and inclusive culture – you’ll be embraced for who you are and empowered to use your voice to help others find theirs

If you can confidently demonstrate that you meet the criteria above, apply now. The exceptional EY experience is yours to build.

Please note

Prior to finalising your application you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional we encourage you to provide this information to help us hold ourselves accountable toward our goal of building a better working world. Read more about our commitment to diversity & inclusiveness.

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements.