Associate, Business Technology Liaison II

BNY Mellon; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services company in Manchester is seeking an Operations Reclaims Projects & Test Lead to enhance applications within the Tax Operations Strategy team. Responsibilities include refining requirements, testing processes, and training staff. Ideal candidates will have experience in Custody Operations and familiarity with Jira and testing methodologies. Join us to impact the future of finance and benefit from our competitive compensation and flexible rewards programs.

Benefits

Competitive compensation

Wellbeing programs

Generous paid leaves

Qualifications

• Experience in Custody Operations, ideally in Income Processing or Tax.
• Ability to write test scripts and execute User Acceptance Testing.
• Familiarity with Jira.

Responsibilities

• Support requirement refinement, planning, and implementation of application enhancements.
• Test developed processes and train users on application enhancements.
• Interface with Product and Engineering to improve business processes.
• Produce training materials for Operations staff.
• Track tasks related to Operational Readiness activities.
• Support weekend implementations.

Skills

Custody Operations experience

Test scripts writing

User Acceptance Testing

Experience with Jira

Job description

At BNY, our culture allows us to run our company better and enables employees’ growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We are seeking a future team member for the role of Operations Reclaims Projects & Test Lead to join our Tax Operations Strategy team. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways:

• Support requirement refinement, planning and implementation of application enhancements, participating in activities related to development of functional and operational requirements.
• Test developed processes and train users on application enhancements and deployments.
• Interface with Product and Engineering on behalf of Operations to improve business processes.
• Produce materials and train Operations staff on application enhancements and deployments.
• Track and action tasks related to Operational Readiness activities.
• Support weekend implementations (approx. 1 per month), validating production releases.

To be successful in this role, we’re seeking the following:

All preferred but not mandatory:

• Experience in Custody Operations, ideally Income Processing or Tax (Reclaims/Payments/Documentation)
• Experience with writing test scripts and executing User Acceptance Testing
• Experience with Jira

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.