Assistant Store Manager- REISS

Battersea Academy for Skills & Employment (BASE); Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prominent retail organization is seeking an Assistant Store Manager at Battersea Power Station. This full-time role involves ensuring premium customer service, exceeding targets, and achieving operational excellence. The ideal candidate will have strong retail management experience and a track record of enhancing business performance. Responsibilities include daily store operations, team inspiration, and profitability maximization. Join the team and contribute to delivering exceptional customer experiences in luxury retail.

Qualifications

• Previous retail management experience at a similar level is essential.
• A passion for premium or luxury products is beneficial.
• Proven track record of increasing overall business performance.

Responsibilities

• Oversee the day-to-day running of the store.
• Identify opportunities to drive sales and maximize profitability.
• Inspire the team to deliver exceptional service.

Skills

Retail management experience

Customer service excellence

Commercial product management

Job description

Assistant Store Manager

Location: Battersea Power Station

Hours: Fulltime

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s this role about?

As part of our Retail team, you’ll be joining our store in London, Battersea Power Station on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.

What you’ll be doing

• Supporting with overseeing the day-to-day running of the store
• Identifying opportunities to drive sales and maximize profitability
• Achieving with the aim to exceed targeted KPI’s
• Inspiring the team to deliver exceptional service through regular service and product training
• Implementing and maintain effective and efficient operational processes, procedures and administration
• Supporting with recruitment and conducting performance/probation reviews
• Deputise in the absence of the Store Manager

What you’ll ideally bring to the role

• You’ll have previous retail management experience at a similar level
• A passion for premium or luxury product helps, but we’re open to all retail backgrounds
• Have a proven track record of increasing overall business performance
• Have a proven track record of delivering excellent customer service through your team
• Be highly visual and have strong commercial product management skills