Assistant Store Manager

Coffee#1 Ltd; Eastleigh; On-site; GBP 24,000 - 30,000; Full time

Job summary

A popular coffee retailer in Eastleigh is seeking an enthusiastic Assistant Store Manager. This role involves supervising a dedicated team to ensure excellent customer service and efficient store operations. The ideal candidate will be a passionate leader, and while no prior coffee experience is necessary, full training will be provided. The position offers various perks, including a substantial staff discount, free drinks on shift, and numerous growth opportunities within the company.

Benefits

Staff discount up to 70% on selected food and drink

Free drinks on shift

Flexible working (No late nights!)

Life Assurance

Medicash for optical, dental, and physio

Access to Beanbox discounts

Barista to Boardroom Programme

Apprenticeship Opportunities

Competitions and Incentives

Length of Service Recognition

Qualifications

• Passion for customer service and team development.
• No prior coffee experience is required, training will be provided.

Responsibilities

• Lead and supervise the store team to deliver excellent customer service.
• Contribute to a positive, welcoming store environment.
• Maintain high standards of service, product quality, and store presentation.

Skills

Enthusiastic leadership

Customer service passion

Job description

Overview

Assistant Store Manager – We’re looking for an enthusiastic experienced leader / supervisor, who is passionate about coffee & cake while delivering great customer service whist developing and supporting their team. No experience in Coffee is needed as full training with be provided in store and at one of our Coffee Academies!

Responsibilities

Lead and supervise the store team to deliver excellent customer service and ensure smooth daily operations. Foster team development, coach performance, and support colleagues to achieve store goals. Maintain high standards of service, product quality, and store presentation. Contribute to a positive, welcoming store environment for customers and their dogs (where applicable).

Requirements

No prior coffee experience is required; in-store and in-house Coffee Academy training will be provided. The role suits enthusiastic leaders with a passion for customer service and team development.

Perks & Benefits

• Staff discount up to 70% on selected food and drink
• Free drinks on shift
• Bespoke C#1 Benefits Dashboard personalised to you
• Life Assurance
• Medicash – provides free optical (glasses and contact lenses), dental, physio plus lots more
• Flexible working (No late nights!)
• Access to Beanbox - hundreds of discounts and freebies
• Barista to Boardroom Programme – the C#1 Career Pathway
• Lots of fun Competitions and Incentives
• Apprenticeship Opportunities
• Excellent Length of Service Recognition

Why join our team

When you join us, you’re joining our C#1 team – whether this is the regular customers of your Store, or your local community. We are passionate about those that wish to build a career; we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone.

Application

If you love interacting with people (and dogs) and giving great service then please apply!