Assistant Shop Manager

Disabled Workers Co-operative; Sheffield; On-site; GBP 23,000; Part time

Job summary

A community-focused charity in Sheffield is seeking an Assistant Shop Manager to help run daily operations and support a diverse team. This role involves assisting in shop management, promoting services within the community, and delivering excellent customer service. The ideal candidate will have strong supervisory and customer service skills with experience in a target-driven environment. Benefits include flexible working and strong colleague networks. Apply by February 26, 2026.

Benefits

35 days annual leave

Flexible working

Company pension

Excellent training and career development

Well-being incentives

Qualifications

• Proven experience in a customer-facing role with team supervision responsibilities.
• Experience working in a target-driven environment.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist in the management of shop operations.
• Support and motivate a diverse team.
• Drive sales and manage stock effectively.

Skills

Customer service experience

Supervisory skills

Sales performance focus

Strong communication skills

IT literacy

Job description

Job Title: Assistant Shop Manager

Salary: £22,932 per year (£12.60 per hour) pro rata. Fixed‑term, 3 months, 21 hours per week. Location: Division Street, Sheffield, S1 1HT.

Make a real difference to the lives of disabled people. We work at the heart of your local community and rely on a diverse team of paid employees and volunteers.

Role

As Assistant Shop Manager at Scope’s Sheffield shop, you will work alongside the Shop Manager to keep the shop running smoothly each day. Your responsibilities include:

• Assist in the management of shop operations.
• Support, motivate, and involve a diverse team of paid employees and volunteers.
• Actively promote Scope and its services within the community.
• Help drive sales and effectively manage stock; support online selling by identifying suitable items and listing on online platforms.
• Deliver excellent customer service.
• Deputise for the shop manager in their absence.
• Support the shop manager with day‑to‑day operational tasks.

About you

We’re looking for someone who has:

• Proven experience in a customer‑facing role, with responsibility for supervising or leading a team within retail or other service‑based environments.
• Experience working in a target‑driven environment with a focus on achieving sales or performance goals.
• Experience in a fast‑paced environment.
• A team player with strong work ethic.
• Strong communication and interpersonal skills.
• IT literacy and numeracy skills.

We welcome applications from people with lived experience of disability and from all backgrounds and ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Benefits

Scope offers:

• 35 days annual leave.
• Flexible working (where we can).
• Company pension.
• Excellent training and career development.
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues.
• Well‑being incentives such as discounted gym membership, cycle to work scheme, and more.

Other Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. Applicants must be eligible to work in the UK – no visa sponsorship is offered.

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and a short application form.

Successful candidates will be subject to an enhanced DBS check.

Deadline for applications: 11:59pm GMT on Thursday 26 February 2026.

Please visit our website and apply online (link: https://ce0258li.webitrent.com/ce0258li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID%3d704236CVwZ&WVID=684025072G&LANG=USA).

Equality, Diversity and Inclusion

Scope is a disability equality charity that welcomes applications from people of colour, under‑represented communities, and disabled people. We aim to create a culture where everyone feels they belong, treating all with dignity and respect.