Assistant Service Manager

Bedfordshire Hospitals NHS Foundation Trust; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent NHS Trust in England seeks an enthusiastic Assistant Service Manager for the Trauma & Orthopaedic Department. The role entails supporting management and clinical teams, managing a staff team, and ensuring performance targets are consistently met. The ideal candidate will demonstrate strong leadership and organizational skills while contributing to high-quality service delivery within a busy, dynamic environment. You will be part of a trust dedicated to staff well-being and continuous professional development.

Benefits

Access to high-quality training and development

Commitment to staff well-being

Inclusive recruitment practices

Qualifications

• Experience in a similar managerial or administrative role.
• Ability to work independently and manage a team.
• Strong communication and interpersonal skills.

Responsibilities

• Support management and clinical teams in the department operationally.
• Manage team of secretarial and administrative staff.
• Ensure service meets quality standards and activity targets.
• Monitor and escalate performance risks as needed.

Skills

Motivated

Enthusiastic

Management skills

Organizational skills

Leadership

Job description

Previous applicants need not apply

An exciting opportunity has become available for a motivated and enthusiastic Assistant Service Manager to join our dynamic Trauma & Orthopaedic Department at Bedford Hospital. This is a busy, fast‑paced environment where you’ll play a key role in supporting the delivery of high‑quality services and contributing to the smooth running of the department.

The post holder will be responsible for undertaking a broad range of duties to support both the management and clinical teams, providing input at a strategic level as well as on day‑to‑day operations. They will play a key role in ensuring the smooth running of the administration offices, working independently and leading the department in meeting its daily administrative and business demands.

In addition, the post holder will contribute to ensuring that the service consistently meets all performance requirements, including quality standards and activity targets. They will assist with the close monitoring of performance and upscale any potential risks to the delivery of key measures, such as the 18‑week wait target. The role also includes managing the team of secretarial and administrative staff within the service, while providing ongoing support to managers, medical staff, and nursing staff across the department.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics‑led Maternity and Paediatrics. You will be joining a friendly, high‑performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high‑quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience – we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

For further details / informal visits contact:
Name: Gemma Thomas
Job title: Service manager
Email address: [e-mail]
Telephone number: 07866123339