Assistant Restaurant General Manager

KFC UK; Gillingham; On-site; GBP 29,000 - 31,000; Full time

Job summary

A leading fast-food restaurant in Gillingham is seeking a dedicated team leader to enhance guest experiences and optimize restaurant operations. This role entails managing a dynamic team, ensuring smooth operation during shifts, and training staff to achieve performance goals. The ideal candidate will have previous management experience and a passion for developing people. A range of benefits is provided, alongside a competitive salary.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

25% staff discount

Gym discounts

200+ high street perks

Qualifications

• Previous experience in managing teams.
• Ability to build and support strong teams.
• Capacity to handle operational challenges.

Responsibilities

• Support team performance and engagement.
• Train and coach the crew to exceed standards.
• Manage operational tasks efficiently.

Skills

Team management

People skills

Operational efficiency

Job description

About the role

Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

What we’d love from you

• You lead by example. You’ve helped manage teams before and know how to bring out the best in others.
• You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.
• You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you

We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £29,000 - £31,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone

Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to.

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#KFCCareers