Assistant Property Manager

Randstad Construction and Property; Croydon; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

A leading property management company in Croydon is seeking an Assistant Property Manager to support the Property Management Team in managing a high-end portfolio. This role involves client relationship management, administration support, and assistance in budget drafting. The ideal candidate will possess strong customer service skills, organizational abilities, and experience in property or related sectors. This position offers excellent career progression and a supportive working environment.

Benefits

£26-32k basic salary

25 Days Holiday + Bank Holidays + Birthday leave

Excellent career progression

Flexible working hours

Qualifications

• Previous experience in property, housing, or related sectors.
• Proven administrative and coordination experience.
• Strong organizational skills and attention to detail.
• Good level of competence in IT skills and CRM usage.

Responsibilities

• Assist the Property Manager(s) in running allocated portfolio.
• Manage client and stakeholder relationships.
• Log property issues for management.
• Attend client meetings and manage budgets.

Skills

Customer service skills

Organizational skills

Communication skills

IT skills

Tools

CRM systems

Job description

Assistant Property Manager

Assistant Property Manager / Leading Property Business / East Croydon / Training provided. Are you a proven Property Administrator, Lettings Assistant or Assistant Property Manager looking for a career with a leading property brand in South London? We are a leading employer that offers structured training, qualifications, career development, excellent benefits and reward.

Working from the South London office in East Croydon, you will play a key role in supporting the Property Management Team in running a local high end portfolio.

Benefits

• £26-32k basic (depending on experience) + regular reviews
• 25 Days Holiday + Bank Holidays + Birthday leave
• Excellent career progression including funded qualifications
• Flexible working hours / hybrid options (after training)
• Excellent working environment and team

Monday to Friday only – 37.5 hours per week.

Responsibilities

• Assist the Property Manager(s) on an allocated portfolio and provide day to day administration support.
• Manage relationships with clients, leaseholders, tenants, contractors and onsite personnel.
• Log and manage any property issues with the relevant Property Manager.
• Attend client meetings and major works administration as required.
• Draft budgets, expenditure, service charge and major works administration.
• Attend local building inspections to gather information.
• Manage the team email inboxes and routine enquiries, directing queries to relevant departments.
• Handle incoming calls and mail for the relevant Property Manager.
• Support Site contractors performance e.g. scheduling repairs.
• Maintain CRM records and attendance records of on-site personnel.

Qualifications

• Previous experience within the property or related sector e.g. Housing, Facilities, Lettings or Block Management.
• Proven administration / coordination experience.
• Good customer service and stakeholder engagement skills.
• Highly organised with good attention to detail.
• Good level of IT skills and use of CRM.
• Clear and concise communication skills (both verbal and written).
• Keen to learn, develop and progress.
• Must be eligible to live and work in the UK.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.