Assistant Night Manager

Threadneedles Hotel; Bath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in Bath is seeking an Assistant Night Manager responsible for overnight operations and guest safety. This role requires prior experience in a 4 or 5-star environment, with strong attention to guest service and detail. The night manager will handle late check-ins, assist with service requests, and conduct night audits. Join a prestigious team and enjoy exceptional benefits, including career development opportunities and a generous holiday allowance.

Benefits

Service Charge

Incentive Payments

Referral Bonus

Generous Holiday Allowance

Recognition Programs

Career Investment

Learning and Development

Financial Wellbeing

Health and Wellbeing

Healthcare Package

Future Planning

Exclusive YTL Perks

Qualifications

• Experience in a 4 or 5-star luxury hotel.
• Ability to perform night audits.
• Knowledge of fire safety procedures.

Responsibilities

• Oversee hotel operation overnight and ensure guest safety.
• Check in late arrivals and assist guests with requests.
• Perform night audit and prepare reports for finance.

Skills

Guest service

Attention to detail

Self-motivated

Positive attitude

Job description

The Role of an Assistant Night Manager

As the Assistant Night Manager you will be responsible for the operation of the hotel overnight and for the security and safety of all our guests. You will be working with a very dynamic Front Office team who are fully committed to providing the best possible service to all or guests.

Within the role you will chick in late arrivals, assist guests with service requests as well as performing the night audit, preparing the reports for the finance teams as well as providing fire safety and security patrols of the entire hotel.

We are looking for an experienced assistant night manager who has worked previously in a 4 or 5* luxury hotel with a passion for guest service. You will have a positive can-do attitude, be self-motivated, have great attention to detail and be committed to providing outstanding service to guests.

The Gainsborough Bath Spa

is a luxurious 100-bedroom hotel originally built in the 1800s, occupying two Grade II Listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury.

Our Culture

At The Gainsborough Bath Spa, we pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.

Join Our Team and Enjoy These Amazing Benefits!

• Service Charge: Benefit from a share of the service charge, boosting your earnings.
• Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
• Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
• Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
• Recognition Programs: We celebrate positive contributions that align with our company values.
• Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
• Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
• Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
• Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
• Future Planning: Secure your future with our Pension scheme.
• Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.

About YTL Hotels

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.

Our Philosophy

At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.