Assistant Manager Supported Living Services

Care Managers Ltd; Southampton; On-site; GBP 25,000 - 32,000; Full time

Job summary

A local care provider in Southampton seeks an Assistant Manager for Supported Living Services. You will play a crucial role in operational leadership and team management, ensuring high-quality, person-centered care for individuals with diverse needs. The ideal candidate has relevant experience, a Level 3 Diploma in Health and Social Care, and a passion for empowering others. This role offers a competitive salary of £25,000 - £32,000 per year along with professional development opportunities.

Benefits

Competitive salary

Benefits package

Professional growth opportunities

Supportive work environment

Qualifications

• Experience in managing or supervising Supported Living services.
• Strong knowledge of supporting individuals with learning disabilities, autism, mental health needs, or complex care requirements.
• Minimum Level 3 Diploma in Health and Social Care (or equivalent); Level 5 preferred.

Responsibilities

• Assist the Registered Manager in the daily operations of the Supported Living services.
• Recruit, train, and supervise a team of support workers.
• Create and review personalized support plans for individuals.
• Ensure compliance with CQC standards and regulations.
• Build strong relationships with families and local authorities.

Skills

Leadership and Management Skills

Communication Skills

Person-Centered Approach

Organizational and Time Management Skills

Knowledge of Compliance and Safeguarding

Flexibility and Adaptability

Technical Skills

Conflict Resolution and Mediation

Education

Level 3 Diploma in Health and Social Care

Tools

Care management software

Microsoft Office

Job description

Assistant Manager Supported Living Services

Job Description:

Join Our Growing Team in Southampton!

Care Managers Ltd is excited to announce the launch of our new Supported Living Services in the Southampton area. We are looking for a passionate and experienced Assistant Manager to help establish and lead this important service, making a real difference in the lives of individuals with diverse needs.

About the Role

As an Assistant Manager, you will play a vital role in ensuring the smooth operation of our Supported Living services. You will work closely with the Registered Manager to deliver high-quality, person-centered care that empowers individuals to lead independent and fulfilling lives.

Key Responsibilities

• Operational Leadership:
  • Assist the Registered Manager in the daily operations of the Supported Living services.
  • Ensure the delivery of high-quality, person-centered care in line with Care Managers Ltd's policies and procedures.
  • Oversee and coordinate the schedules of support staff to ensure consistent service delivery.
• Team Management:
  • Recruit, train, and supervise a team of support workers.
  • Conduct performance reviews, provide feedback, and identify training needs for staff development.
  • Foster a supportive and inclusive workplace environment.
• Care Planning and Support:
  • Work with individuals to create and review personalized support plans that promote independence and well-being.
  • Monitor the effectiveness of care plans and ensure they align with the persons needs and preferences.
  • Promote positive risk-taking and ensure all risk assessments are up to date.
• Compliance and Safeguarding:
  • Ensure compliance with CQC standards and other relevant regulations.
  • Maintain accurate records and reports in line with legal and organizational requirements.
  • Implement and monitor safeguarding policies to protect individuals from harm.
• Stakeholder Engagement:
  • Build strong relationships with families, local authorities, and other stakeholders.
  • Act as a point of contact for queries and concerns, resolving issues promptly and professionally.
  • Represent Care Managers Ltd in meetings with external partners and agencies.
• Service Development:
  • Contribute to the strategic growth of the Supported Living services in Southampton.
  • Identify opportunities to improve the service offering and deliver innovative care solutions.
  • Monitor budgets and resources to ensure cost-effective operations.

Essential Skills and Competencies

• Leadership and Management Skills:
  • Ability to supervise, motivate, and manage a team effectively.
  • Strong decision-making and problem-solving capabilities.
  • Capacity to lead by example and inspire high-quality care delivery.
• Communication Skills:
  • Excellent verbal and written communication for interacting with service users, staff, families, and external stakeholders.
  • Strong interpersonal skills to build relationships and handle sensitive issues diplomatically.
• Person-Centered Approach:
  • Commitment to promoting independence, dignity, and choice for service users.
  • Empathy and understanding of the needs of individuals with learning disabilities, autism, or mental health challenges.
• Organizational and Time Management Skills:
  • Ability to manage workloads, prioritize tasks, and meet deadlines efficiently.
  • Skill in coordinating schedules, care plans, and team responsibilities.
• Knowledge of Compliance and Safeguarding:
  • Strong understanding of CQC regulations, safeguarding protocols, and relevant legislation.
  • Awareness of Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS), and Positive Behavior Support (PBS).
• Flexibility and Adaptability:
  • Willingness to work evenings, weekends, and on-call duties when required.
  • Ability to adapt to changing situations and challenges in the supported living environment.
• Technical Skills:
  • Proficiency in using care management software, record-keeping systems, and Microsoft Office tools.
  • Ability to manage budgets and resources effectively.
• Conflict Resolution and Mediation:
  • Skill in resolving conflicts within the team or with service users and families.
  • Ability to handle sensitive issues professionally and diplomatically.

Key Requirements

• Experience:
  • Proven experience in managing or supervising Supported Living services.
  • Strong knowledge of supporting individuals with learning disabilities, autism, mental health needs, or complex care requirements.
• Qualifications:
  • Minimum Level 3 Diploma in Health and Social Care (or equivalent); Level 5 in Leadership for Health and Social Care preferred or willingness to work towards it.
• Other Requirements:
  • Full UK driving license and access to a vehicle.
  • Flexibility to work occasional evenings, weekends, and on-call duties when required.

What We Offer:

• Salary: £25,000 -£32,000 per annum (dependent on experience).
• A competitive benefits package.
• Opportunities for professional growth and development.
• A supportive, collaborative, and inclusive work environment.
• The chance to be part of an exciting new venture, shaping the future of Supported Living services in Southampton.